Britney Darnell Email & Phone Number

Texas, United States

Dallas, Texas, United States

Serves as a liaison between the property team and resident as a single point of contact regarding specific account functionality. Responsible for building and maintaining an exceptional operational relationship with the property teams and residents by taking on specific administrative functions including but not limited to delinquency and late fee processing, move-out and deposit accounting functions, collections processing, and renewal processing support.-Maintain established team Key Performance Indicators regarding response time, delinquency, retention & revenue growth for over 15+ communities in Texas and Massachusetts.

Dallas, Texas, United States

Promote excellence for residents of multiple privately owned 401+ multi-family residential luxury apartment communities, driving lease renewals year over year. Direct leasing management, event coordination, and grassroots and community marketing. Managed aged receivables, collections, application processing, data programming, renewals, and project management.-Controlled all aspects of multi-million-dollar assets holding ZERO delinquency for 6+ consecutive months achieving $100K in additional profits.-Reported monthly and daily goals with leasing teams that drive a consistent closing ratio of 30-50%.-Developed and implemented creative programming for resident retention of communities with a monthly and steady 97% occupancy rate.

Los Angeles County, California, United States

Responsible for promoting the overall health and wellness of the internal employee population of 25+ communities in the California Windsor portfolio coupled with resident retention initiatives through improved health and productivity management.-Created newsletters featuring fitness challenges, community branding, and coinciding programs; increasing awareness of health and wellness motivating employees and residents to adopt healthier lifestyles.-Ensured that the workplace and community gyms were acceptable and up-to-date with all applicable health codes, regulations, and operable equipment.-Set a total health management strategy for internal employees that grew more than 50% after the first quarter of the program’s inception.

Dallas, Texas, United States

Develop holistic brand experiences for wellness and fitness influencers and companies based on extensive research, experience, industry, and client knowledge.- Designed and monitored business performance goals to drive brand awareness across all platforms, earning 30% new subscribers after each new campaign. - Generated and presented unique and creative briefs to shape strategic thinking and develop actionable, audience-centric ideas, gaining 3+ new investors for client.

Los Angeles, Ca

Coordinated and implemented highly rated and successful ministry-driven retreats, conferences, specialty workshops, seminars, and wellness programming for clients nationwide and worldwide. Built strong cross-promotions and marketing branding. Solidified lasting relationships with vendors, and small and large businesses.- Planned, implemented, and monitored all social media strategies and digital campaigns for Journey Renewed increasing brand awareness, marketing, and sales.- Developed, operated, and oversaw all JR programs including retreats, virtual experiences, and workshops.- Led wellness coaching for a transformation platform aimed at building mental, spiritual, and physical health.

Los Angeles, California, United States

Managed day-to-day operations, and programming of fully functioning corporate gyms. Led multiple group fitness classes of 25+ attendees within a corporate setting. Trained and managed clients and employees through specific health and fitness programs geared towards personal goals.

West Hollywood, Ca

Led monthly events and weekly activities for a 200+ membership base. Supervised 5 coaches/trainers and 3 office personnel for a niche boutique fitness facility. Hired team of front desk sales professionals, Monitored budget and monthly expense and revenue of gym and franchisees.- Exceeded monthly sales goals by 15% and quarterly goals by 50%.- Implemented successful print and digital advertising promotions boosting social media engagement.- Cultivated a dynamic community of strong and empowering women.

Dallas, Tx

Led the video editing/camera operating team while also being the associate event planner for the Annual Meeting and Clinical Symposia held in various states across the country. Authored and edited articles and features published in online and printed versions of National Athletic Trainers Association (NATA) News magazine and convention newspapers viewed by 34K+ readers.- Produced video web documentary series, “Day in the Life of an Athletic Trainer”, for online NATA News magazine viewed by 34K+ NATA members.

Master Of Science - Ms, Exercise Science And Health Promotion, Dual Concentration: Wellness Coaching And Fitness & Wellness, 4.0

Bachelor Of Arts - Ba, Digital Communication And Media/Multimedia, Minor: Marketing, 3.5

Activities and Societies: Alpha Kappa Alpha Sorority, Incorporated, UNT Cheer (Competition Team), UNT Chapter National Association.