Britney Davis Email & Phone Number

Baltimore, Maryland, United States-

Advise Health Officers, Program Directors, and HR liaisons, offering independent recommendations and expert policy interpretation.Oversee the approval process for personnel actions, including appointments, transfers, demotions, and reinstatements. Vet salary requests, meticulously document justifications, and finalize personnel actions.Interpret and apply current HR laws, regulations, policies, and procedures, ensuring organizational compliance and fostering a legally sound workplace environment.Play a pivotal role in advising on position restructuring, approving Position Selection Plans, and conducting duties analysis for reclassifications, consistently ensuring alignment with compliance standards.Oversee and approve delegated statewide reclassifications and promotions, contributing to the enhancement of organizational efficiency and employee career progression.Keep a vigilant eye on bargaining status, interpret Memorandum of Understanding (MOU) provisions, and provide insightful guidance on employee relations issues.Distinguish yourself in the role of Retirement and Health Benefits Coordinator, delivering expert guidance on employee benefits programs, with a particular focus on retiree health benefit eligibility and enrollment.Conduct comprehensive training sessions on current personnel policies, playing a key role in the distribution and maintenance of performance appraisals, fostering a culture of continuous improvement.Maintain a proactive approach to Equal Employment Opportunity (EEO) compliance, reviewing and approving EEO forms, actively participating in investigations, and serving as the Appointed Authority for personnel transactions and recruitment activities.Demonstrate versatility as an Employee Assistance Program (EAP) Coordinator, conducting General Orientations and providing valuable guidance during terminations, showcasing a commitment to employee well-being.

Sykesville, Maryland, United States

Leadership and Oversight:Managed and supervised professional, paraprofessional, and clerical staff, ensuring a collaborative and efficient office environment.Disciplinary Process Expertise:Provided expert guidance in the disciplinary process, offering advice, and coordinating actions, terminations, and layoffs to maintain organizational standards.Compliance and Process Enhancement:Ensured agency compliance with laws, rules, policies, and procedures, recommending improvements for enhanced internal processes.Resolution and Guidance:Reviewed disciplinary requests, recommended resolutions, and advised on conduct standards and HR matters to employees, supervisors, and management.Workplace Investigations:Conducted investigations into workplace complaints and incidents, determining outcomes and preparing written responses for issue resolution.Administrative Conference Officer:Acted as an administrative conference officer for grievance disputes, effectively representing agency management.Representation and Negotiation:Represented agency management at settlement conferences, administrative hearings, and negotiated with union representatives for dispute resolution.Case Preparation and Representation Support:Assisted in case preparation and represented management at DBM Settlement conferences and Office of Administrative Hearings.Benchmark Reclassifications Oversight:Evaluated and approved delegated benchmark reclassification requests, promotions, downgrades, contributing to organizational alignment.Compliance and Documentation Mastery:Ensured compliance with COMAR and federal mandates, preparing and representing the agency in administrative, legal, and personnel proceedings.

Baltimore, Maryland, United States

Facilitated communication between the Department and over 300 primary and secondary Agency Benefit Coordinators, streamlining information flow and enhancing collaboration.Workday System Training:Conducted comprehensive training sessions on the Workday system, empowering over 200 Agency Benefit Coordinators with the skills needed for efficient utilization.Benefits Program Guidance:Provided detailed information and guidance on the State's Employee and Retiree Health and Welfare Benefits Program to employees, retirees, and dependents, ensuring clarity and understanding.Stakeholder Inquiry Management:Managed inquiries about the State's Benefits Program from various stakeholders, addressing concerns promptly and fostering positive relationships.Help Desk Ticket Resolution:Resolved Help Desk tickets by meticulously reviewing information from Workday and other databases within assigned timeframes, ensuring swift and effective issue resolution.

Managed and verified healthcare benefits for retirees and beneficiaries, including calculating premiums and answering inquiries about eligibility and claims for State Employee and Retiree Health Programs.• Undertook research assignments to assure proper enrollment records, prepared critical documentation for refunds, and provided necessary backup for the Correspondence Coordinator, contributing to efficient and accurate administrative operations.• Assisted with annual open enrollment process, provided essential guidance to various stakeholders including members, state agencies, and health plans in resolving issues, and clarifying rules and policies, ensuring a seamless and effective service delivery.