Britney Eason Email & Phone Number

United States

• Prepare, maintain and process medical records of patients.
• Process financial patient information (Obtaining/updating insurance information, coding visits using ICD9-ICD10 and CPT codes, entering charges for office/hospital visits, balancing receipts for the day or month.
• Preforms computerize patient scheduling of appointments; generation of schedules, reports and forms as well as other related computer functions.
• Answer telephone directing calls appropriately including providing accurate and complete information when needed.
• Initiates telephone/facsimile communication to confirm appointments, obtain and communication referral authorizations.
• Receive and greets patients and visitors.

United States

• Addressing a series of incoming calls from a call queue of patients, physcians and their office staff for scheduling needs.
• Make referrals as needed.
• Schedule follow up appointments and testing for Heart & Vascular needs.
• Work the workqeues in Epic.
• Create referrals as need for new patients.
• Collect and accurately enter patients’ demographics including insurance into Epic.

Raleigh-Durham-Chapel Hill Area

• Prepare, maintain and process medical records of patients.
• Process financial patient information (Obtaining/updating insurance information, coding visits using ICD9-ICD10 and CPT codes, entering charges for office/hospital visits, balancing receipts for the day or month.
• Preforms computerize patient scheduling of appointments; generation of schedules, reports and forms as well as other related computer functions.
• Answer telephone directing calls appropriately including providing accurate and complete information when needed.
• Initiates telephone/facsimile communication to confirm appointments, obtain and communication referral authorizations.
• Receive and greets patients and visitors.

United States

• Greet patients/visitors and conduct to appropriate person or place.
• Answer the telephone and direct calls to appropriate personnel, as needed, or take detailed messages.
• Provide patients with appropriate demographic forms that should be filled out for checking in.
• Schedule appointments.
• Make all reminder appointment calls for the Doctor and or Physician Assistant.
• Collecting co-pays, coinsurance, and deductibles from Patients during the check in or out process.

Raleigh, North Carolina, United States

• Gained substantial knowledge of Medicare policies and criteria.
• Acquired familiarity with Federal and State Medicare Assistance Programs.
• Sharpened customer service abilities and telephone etiquette.
• Handled detailed calls (inbound and outbound) from customers seeking information and enrollment assistance with Medicare and related affiliates.
• Enroll beneficiaries into Medicare Prescription Drug Plans, and Medicare Advantage Plans.
• Provided information about Medigap policies, long-term care insurance, skilled nursing facilities, and other Medicare related information.

Raleigh, North Carolina, United States

• Checked doctor schedules for the day and cleaned and prepped rooms
• Greeted patients, took vital signs and directed patients to exam rooms
• Gathered and inputted medical history and medications for patients into EMR system
• Checked patient glucose level by performing finger sticks
• Educated patients on use of blood glucose machines
• Performed immunizations including DTAP and Pneumovax and gave injections such as B12