Britney Hensman Email & Phone Number

Georgina, On, Ca

Georgina, On, Ca

Gormley

Enterprises play a crucial role in customer success as they have a significant impact on revenue and market presence. Due to their complex needs, they require customized solutions and dedicated support to ensure satisfaction and retention.My role within this position is to oversee all the Enterprise Accounts of Canada. · Utilizing automation tools to increase efficiency and scalability.· Establishing clear communication channels to promptly address any concerns.· Customize offerings to meet the specific needs of each customer, ensuring value and return on investment.· Establish strong, long-term relationships to foster loyalty and encourage repeat business.· Communicate regularly to understand evolving needs and align services accordingly.· Build rapport through transparency, empathy, and a customer-centric approach.· Assist in re-writing orders

Gormely

Customer Success Specialist for Edmonton and Fort McMurray. Serve as the primary point of contact for customer transactions from initiation of order through time of return· Process transactional orders to insure accuracy· Obtaining and processing signed lease agreements/contracts and /or purchase orders from customers through relevant systems promoting use of DocuSign electronic signature program· Collecting accurate insurance certificate· Obtaining and processing tax exempt certificates as applicable· Updating pending orders· Collecting relevant customer information such as invoicing email addresses and ability to pay via ACH· Requesting manual invoices and processing credit card payments or checks to meet credit requirements· Communicate delivery date options and place a pre-delivery confirmation call 48/24 hours beforehand to ensure acceptable site conditions· Confirm delivery and initiate billing of order; provide post-delivery follow up· Initiate unit pickup, communicate pickup date, determine early termination liabilities, bill damages and complete off rent process and update WS Systems.· Manage service requests in CRM including triage to resolve issues over the phone, creating service tasks, communicating with customer when service has been scheduled· Provide general customer success support, including but not limited to: receive and resolve incoming calls for the CSS team, proactively call customers nearing lease end to discuss lease renewal options, coordinate onsite takeovers and relocations, process change requests, follow-up on credit denials, answer invoice questions, process payments, obtain and process expired PO’s, and escalate to specialists as needed.

Gormley

A transport co-ordinator is responsible for the timely and undamaged delivery of goods. They monitor deliveries based on shipment agreements, assign the fastest routes to drivers, and comply with deadlines.· Plan delivery routes.· Dispatch drivers to complete deliveries.· Record shipment details on the computer system.· Respond to client feedback or complaints.· Create Purchase Orders

East Gwillimbury, Ontario, Canada

Provide peace of mind for Night Check. Hay, feed dinner, water and clean stalls. Confirm all animals are fine.

Provide weekend coverage, daily tasks include mucking stalls, feeding and turning our horses.

Weekend Coverage at Brackmount Farm Daily tasks of mucking stalls, feeding and turning out horses.

Stouffville

Responsibilities• Store, manage and track company documents• Scan, image, organize and maintain documents• Gather time sensitive documents to prepare A/P and A/R packages for processing; • 3 way matching • Ensure all documents have proper approvals • Ad hoc support to the finance team• Data entry related to various tasks

Meeting and greeting clientsArranging couriersKeeping the reception area tidyAnswering and forwarding phone callsScreening phone callsSorting and distributing mailOrdering office suppliesData Entry tasksKeeping Supplies topped up

Requires daily updates with Olympic Eventer Jessica Phoenix. A professional and fast paced environment to keep all followers informed of Jessica's current standings and her students.Social Media is the new way of interacting with fans all over the world. Make people feel involved and a part of the journey with Athlete Jessica Phoenix. By having fans feeling more involved you grow a bigger audience and support group.

Cannington, Ontario

Opportunity to work with Olympian Jessica Phoenix. Training and working directly with Jessica and traveled internationally. Responsibilities ranged from looking after her barn and several horses to grooming her most recent mount Pavarotti who won the Gold medal at the 2011 Pan American Games.

Uxbridge, Ontario

Overseeing barnDeveloping & enforcing feed & cleaning schedulesOrdering supplies & feedMaintaining equipment, supply & feed inventoryDispensing & applying prescribed medications and treatmentsDeveloping & enforcing exercise routinesAvailable for emergency after-hoursManaging disposal of wasteArranging and overseeing vet visits, worming & shotsOverseeing farrier scheduling & visits

Markham, Ontario

Evaluate all orders and ensure accuracy of all formsDetermine all product requirements and prepare required paperwork, manage inventory and identify correct product and pack it for shipment. Administer all correspondence with customers and check for all order processes and maintain track of all shipping supplies. Manage all communication with team members and ensure compliance to time frame and quality. Attention to detail of proof and artwork Confirm pricing

Markham, Ontario

Entailed processing of Visa write-off's and data entry. Contacting customers and adjudicating claims.

Markham, Ontario

Taking inbound calls and making outbound calls to customers. Confirming security information as well as processing claims through the banking system. Review alerts for fraud and update systems accurately.Helping the Claims Department to transfer to paperless work.