Britney Randolph

Britney Randolph Email and Phone Number

Customer Service Coordinator @ Breckenridge Pharmaceutical
Irvington, NJ, US
Britney Randolph's Location
Irvington, New Jersey, United States, United States
Britney Randolph's Contact Details

Britney Randolph work email

Britney Randolph personal email

n/a
About Britney Randolph

Britney Randolph is a Customer Service Coordinator at Breckenridge Pharmaceutical.

Britney Randolph's Current Company Details
Breckenridge Pharmaceutical

Breckenridge Pharmaceutical

View
Customer Service Coordinator
Irvington, NJ, US
Britney Randolph Work Experience Details
  • Breckenridge Pharmaceutical
    Customer Service Coordinator
    Breckenridge Pharmaceutical
    Irvington, Nj, Us
  • Prism Vision Group
    Revenue Cycle Coordinator (Prior Authorization)
    Prism Vision Group Aug 2022 - Present
    New Providence, New Jersey, Us
    Financial Analysis: Analyzing financial data, identifying trends, and making recommendations to improve revenue cycle performance.Billing and Coding: Understanding coding systems (such as CPT, ICD-10, HCPCS) and ensuring accurate and timely submission of claims for reimbursement.Reimbursement Management: Managing insurance claims and reimbursement processes, including verification, authorization, denial management, and appeals.Revenue Cycle Optimization: Implementing strategies and best practices to improve revenue cycle efficiency, reduce denials, and optimize revenue generation.Compliance and Regulatory Knowledge: Staying up-to-date with healthcare regulations, compliance requirements, and reimbursement guidelines (e.g., HIPAA, Medicare, Medicaid).Data Analysis and Reporting: Utilizing data analytics tools and generating reports to monitor key performance indicators, identify revenue cycle bottlenecks, and track financial metrics.Process Improvement: Identifying process gaps and inefficiencies, and implementing solutions to enhance revenue cycle workflows and streamline operations.Cross-functional Collaboration: Working collaboratively with various stakeholders, including healthcare providers, billing teams, coders, insurance companies, and patients, to resolve billing and reimbursement issues.Problem-Solving: Assessing complex revenue cycle challenges, troubleshooting issues, and implementing innovative solutions to improve financial outcomes.Communication
  • Asembia
    Patient Service Representative
    Asembia Feb 2022 - Aug 2022
    Florham Park, Nj, Us
    Patient Assistance and Support: Demonstrating a strong commitment to providing exceptional customer service to patients, assisting with inquiries, resolving issues, and ensuring a positive patient experience throughout their interactions with Asembia.Appointment Scheduling and Coordination: Skill in managing patient appointments, coordinating schedules with healthcare providers, and ensuring proper documentation and communication regarding appointment details.Patient Advocacy: Ability to serve as an advocate for patients, addressing their concerns, providing guidance on available resources, and ensuring their needs are met within Asembia's services.Communication
  • Rmts, Llc
    Claims Examiner
    Rmts, Llc Apr 2018 - May 2021
    New York, Ny, Us
    Stop Loss Claims Processing: Proficient in reviewing and processing stop loss claims according to policy guidelines and industry standards.Medical Billing and Coding: Knowledge of medical billing and coding practices, including understanding of CPT, ICD-10, and HCPCS codes to accurately evaluate claims.Policy Interpretation: Ability to interpret and apply stop loss policy provisions and exclusions to determine claim eligibility and coverage.Claim Review and Evaluation: Analytical skills to review and evaluate claims documentation, medical records, and supporting documentation to ensure accuracy and completeness.Claims Investigation: Competency in conducting thorough investigations into claims, including verification of claim details, policy coverage, and coordination with relevant parties, such as healthcare providers and insured parties.Reimbursement Determination: Ability to assess claim reimbursement amounts based on policy terms, negotiated rates, and fee schedules.Fraud Detection: Familiarity with fraud indicators and the ability to identify potential fraudulent claims, conducting appropriate investigations and reporting suspicious activity.Communication and Customer Service: Strong interpersonal and communication skills to effectively interact with claimants, insured parties, healthcare providers, and other stakeholders, providing excellent customer service throughout the claims process.Compliance and Regulatory Knowledge: Understanding of relevant industry regulations and compliance requirements, including HIPAA, ERISA, and other applicable guidelines.Documentation and Reporting: Proficiency in accurately documenting claim decisions, maintaining comprehensive claim files, and preparing reports and summaries as needed.
  • Solstice Sunglasses
    Keyholder - Assistant Manager
    Solstice Sunglasses Jun 2016 - Jul 2017
    New York, Ny, Us
    Retail Operations Management: Proficiency in overseeing day-to-day store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintaining store standards.Sales and Customer Service: Demonstrating strong sales skills and the ability to deliver exceptional customer service, driving sales goals, building customer relationships, and ensuring an exceptional shopping experience.Team Leadership and Development: Experience in supervising and motivating a team of sales associates, providing coaching, training, and performance feedback to ensure the achievement of sales targets and deliver outstanding customer service.Product Knowledge: Deep understanding of sunglasses brands, styles, features, and trends, staying updated on product offerings and providing expert advice to customers, assisting them in finding the perfect pair of sunglasses.Visual Merchandising: Skill in creating attractive and impactful displays, implementing visual merchandising guidelines, and ensuring the store environment is visually appealing and organized to maximize sales.Inventory Management: Experience in managing store inventory, including conducting regular stock counts, and optimizing product availability to meet customer demands.Team Collaboration and Communication: Effective communication skills to collaborate with store management, other assistant managers, and sales associates, ensuring effective teamwork, sharing information, and coordinating efforts to achieve store goals.Problem-Solving and Decision Making: Competency in addressing and resolving customer inquiries, handling challenging situations, and making sound decisions to ensure customer satisfaction and maintain a positive store environment.Retail Compliance and Procedures: Knowledge of retail regulations, loss prevention practices, and company policies and procedures, ensuring compliance and maintaining a safe and secure store environment.
  • Exuviance Skin Lab
    Inventory/Operations Manager
    Exuviance Skin Lab Jul 2015 - Jul 2016
    Inventory Management: Proficiency in overseeing inventory levels, conducting regular stock counts, implementing inventory control procedures, and ensuring accurate record-keeping to optimize inventory efficiency and minimize stockouts or overstock situations.Supply Chain Coordination: Ability to coordinate with suppliers, vendors, and distributors to ensure timely and efficient replenishment of inventory, managing purchase orders.Operations Planning and Optimization: Skill in planning and organizing daily operational activities, including staffing, scheduling, and workflow management, to maximize productivity, streamline processes, and achieve operational targets.Product Knowledge and Merchandising: Deep understanding of skincare products, ingredients, and industry trends, using this knowledge to guide purchasing decisions, curate product assortments, and ensure effective product merchandising.Quality Assurance: Familiarity with quality control processes and standards, ensuring compliance with regulatory requirements, conducting product inspections, and addressing any quality-related issues.Systems and Technology: Proficiency in using inventory management systems, point-of-sale software, and other operational tools to track and manage inventory, generate reports, analyze data, and improve overall operational efficiency.Process Improvement: Competency in identifying operational inefficiencies, developing and implementing process improvement initiatives, and monitoring their effectiveness to enhance productivity and streamline operations.Customer Service: Ability to ensure excellent customer service by managing customer inquiries, addressing concerns, and resolving any issues promptly and professionally, contributing to a positive customer experience.Health and Safety Compliance: Knowledge of health and safety regulations and best practices, ensuring compliance within the store environment, and promoting a safe and secure workplace for employees and customers.
  • Saks Off 5Th
    Selling And Service Specialist
    Saks Off 5Th Apr 2014 - Jul 2015
    New York, Ny, Us
    Sales and Customer Service: Demonstrating a strong ability to drive sales and deliver exceptional customer service, building customer relationships, providing personalized recommendations, and ensuring a positive shopping experience.Product Knowledge: Deep understanding of the products available at Saks OFF 5TH, including designer brands, styles, features, and trends, staying updated on product offerings to effectively assist customers and promote sales.Merchandising and Visual Presentation: Skill in creating visually appealing displays, maintaining stock levels, organizing merchandise, and ensuring that the sales floor is clean, organized, and attractive to customers.POS Systems and Retail Technology: Familiarity with point-of-sale systems, inventory management systems, and other retail technologies, efficiently processing transactions, accessing product information, and utilizing technology to enhance the customer experience.Upselling and Cross-Selling: Ability to identify opportunities to upsell and cross-sell products, leveraging product knowledge and customer needs to maximize sales and enhance the customer's shopping experience.Team Collaboration: Competency in working collaboratively with colleagues and cross-functional teams, such as visual merchandisers, stock associates, and management, to ensure a cohesive and efficient operation of the store.Problem-Solving and Adaptability: Ability to address customer inquiries, resolve issues, handle returns or exchanges, and adapt to changing customer needs and demands in a fast-paced retail environment.Loss Prevention and Security: Knowledge of loss prevention practices and security measures, ensuring compliance with company policies and procedures to protect merchandise and prevent shrinkage.

Frequently Asked Questions about Britney Randolph

What company does Britney Randolph work for?

Britney Randolph works for Breckenridge Pharmaceutical

What is Britney Randolph's role at the current company?

Britney Randolph's current role is Customer Service Coordinator.

What is Britney Randolph's email address?

Britney Randolph's email address is br****@****nmd.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.