Application Engineer
Current• Analyze customer problems and application for Form products including roundness machines, contour tracers, and surface roughness gages and the software that are used alongside those products. Provide the most efficient method of use for the software and machine to meet the customer’s needs. • Provide feedback on software to team in order to improve software performance and ability • Aid customer and internal personnel by providing instructions, conducting software demonstrations, and answering technical questions. • Work one-on-one with customers and internal personnel to perform in-depth training (ranging from one to five days) in order to have customers fully comfortable and confidence when using the machine and software. Training is customized based on customer’s applications and needs • Correct and/or create software programs for customers