As a Warehouse Associate, I handle packing orders with precision, respond to customer inquiries via email, and manage inventory and shipments, including handling boxes over 40 pounds. My role ensures smooth operations and high customer satisfaction through efficient and reliable service.

After a year of working part-time, I was promoted to 1st Assistant Manager, which involved more hours and increased responsibilities. In addition to handling operational tasks such as opening and closing the store, I now recruit, interview, and train new hires. I focus on enhancing their skills and improving their understanding of effective selling techniques.

After two years as a Sales Associate, I advanced to a management position while still a high school senior. Balancing work and school was manageable, and in my new role, I took on responsibilities such as maintaining store operations and enforcing health and safety measures. Despite working part-time, I earned "Employee of the Period" four times within the year, recognized for my sales performance, commission percentage, and customer engagement through in-person and online orders.

Zumiez was the first job I interviewed for and I got the job weeks later. I was drawn to the culture of Zumiez, this relaxed environment where the works actual cared for their customers and wanted to help them shop. I learned many skills at this level like basic sales communication (open-ended questions, casual language, knowing the customer) and I learned the importance of product knowledge. I truly love to help people and this job fulfilled this for me.