Britney Clark, Mba Email & Phone Number

Fishers, Indiana, United States

Responsible for maintaining the internal admissions system by navigating referrals, ensuring bed availability, and developing strong community partnerships.

Fishers, Indiana, United States

Responsible for navigating practice operations for two busy pediatric practices in the Northeast Region.- Consistently met and exceeded RVU production goals for both practices.- Analyzed and readjusted staffing assignments to maximize utilization of licensure.- Collaborated extensively with the back office coordinator role to ensure proper allocation of resources, rooming efficiency, streamlined patient communication, and impactful clinical processes to minimize duplicate work and unnecessary provider involvement.- Coached team members through performance barriers, delivered corrective action along with meaningful action plans, and prioritized minimizing turnover.

Greater Indianapolis

Fulfilled responsibility of facility CEO as delegated by the Governing Body for three busy dialysis facilities in the greater Indianapolis area.- Achieved and exceeded financial targets of budget, labor costs, supply costs, and operational expenses for four straight quarters.- Promoted to Regional Adequacy Lead after hitting our goal of 100% month after month after implementing a best practice plan.- Spearheaded successful regional diversion project to redirect dialysis patients presenting at IU Methodist Hospital ER to our facilities to preserve limited ER resources during the height of the pandemic.- Initiated clinical and operational processes to improve patient health and minimize hospitalizations, readmissions, and missed treatments.- Led QAPI meetings monthly and drove quality improvement committee.- Coordinated scheduling of patients and team members to ensure adequate staffing for all shifts as we expanded our patient census.- Maintained effective collaboration with medical director, physicians, area hospitals, agencies, vendors, and community resources.- Sustained a 5% drop in overall weekly no-show rate and doubled the amount of eligible kidney transplant candidates utilizing motivational interviewing, adherence to care plans, eliminating transportation barriers, and facilitating access to community resources to help patients receive dental care and substance abuse intervention.

Promoted to manage and direct daily operations for Primary Care Allisonville.- Navigated operations at a practice caring for 50-60+ patients daily.- Led and inspired team of nine direct clinical and non-clinical employees while supporting four primary care providers.- Chaired Northeast Implementation Committee to drive regional initiatives.- Developed proposal to pilot integration of a licensed clinical psychologist into the standard primary care model to increase access to mental health services and implemented that model successfully to revolutionize our system approach and sustain profitability.- Instrumental in developing, spreading, and sustaining standard work across the primary care service line for IU Health Physicians.

Fishers, Indiana, United States

Promoted from clinical nurse position to leadership at Primary Care Allisonville.- Directed and managed a nine person team of clinical and support personnel.- Diversified facility offerings after performing market analysis of the region including initiating a suboxone program, IUD removal and placement, and other patient-oriented directives.- Devised training programs to close gaps in nurse and staff competencies.- Onboarded new providers to the practice and developed marketing initiatives to support panel growth

Delivered direct and indirect nursing care to patientsTriaged patients by phone and provided assistance to basic and advanced needsFacilitated patient education and identified care gaps

Directed daily operations of a full-scale multi-disciplinary veterinary facility with on-site pharmacy, radiology, surgical operating suite, emergency services, boarding and grooming.Directed and supported team of 12 clinical and non-clinical team members and 4 veterinarians.

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor'S Degree, Healthcare Administration

Bachelor'S Degree, Graphic Design

Licentiate Degree, Licensed Practical/Vocational Nurse Training