Britney Henline Mba, Pmp, Pmi-Acp, A-Csm, Cspo Email & Phone Number

New York, United States

Salt Lake City, Utah, United States

Salt Lake City, Utah

• Designed and implemented new brand onboarding and acquisition process
• Earning the company $1.6M in gross profit developing a business efficiency operations team utilizing the DMAIC framework, to measure time and money saved when making tools, and assigning product owners to tools for.
• Serve as a SME/advocate on various back-end technologies throughout marketing to increase knowledge of products and facilitate more informed, streamlined usage
• Facilitates collaboration and team-building among project team members and other project stakeholders, often on multiple and/or large and more complex projects

• Won Employee Impact Award after rolling out the Scrum framework and Agile methodologies within the engineering and marketing departments. I implemented templates and standardization for streamlining their processes.
• Worked with internal and external stakeholders for process improvements to create efficiencies, stronger systems, and enhanced products
• Managed resource allocation for cross functional departments by prioritization of projects with highest potential utility, while maintaining day to day responsibilities
• Managed and communicated shifting priorities to ensure projects reached completion for expected due dates
• Plan, document and communicated projects with accompanying revenue opportunity documents, use cases, features and requirements, interaction design stories, and launch plans

Greater Salt Lake City Area

• Comcast Layoffs September 2015 - Position eliminated and moved to Denver**
• Lead West Division project manager for the Xfinity Home product
• Addressed problems through risk management and contingency planning and presented solutions and/or options to executive management.
• Developed knowledge to become a subject matter expert on the support systems to provide quick and accurate feedback to questions and issues reported by the internal and external customers.
• Q3 Game Changer Award winner and two Comcast Spotlights
• Chartered, planned, and executed projects to meet West Division objectives and metrics

Greater Salt Lake City Area

• Managed the execution and successful delivery of print based, interactive, web-based projects and applications for Verizon Wireless, Verizon Business, Exxon, SAIC, USPS, and Lunesta
• Management of internal and external agency resources to lead completion of projects on time and on budget. Managed the agency process and quality control requirements to ensure that the final product is delivered on.
• Facilitated collaboration and team-building among project team members and other project stakeholders, often on multiple and/or large and more complex projects
• Ensured implementation for the input and ideas of strategic planning relative to strategy/client preferences
• Built and managed the client’s strategy through recommending, fostering, creating and delivering effective deliverables
• Creates and monitored scope of work, schedules, risk management and budget documents

Greater Salt Lake City Area

Served on the PMI Board - Temporary Position

• Project management: Lead multiple projects including new product/service launches, price adjustments, and channel cards
• Maintained effective working relationships with sales, engineering, data entry, technicians, division and corporate teams to enhance and develop new products
• Demonstrated strong communication skills with internal/external communications about new products, offers, services, etc.
• Strategized and communicated promotional price points and duration periods to internal employees as well as current and potential subscribers
• Edited and created marketing collateral for direct mail pieces, flyers, and brochures
• Lead and directed technician and call center meetings to go over product launches, new services, and promotions

Mba, Marketing

Graduated with Honors

Bachelors, Marketing

Activities and Societies: Alpha Chi Omega, American Marketing Association, Dean's List

Associates, General Studies

Diploma, General Studies

Activities and Societies: Drill Team and Dance Company

Education record

Education record