Britney Lafond Email & Phone Number

Austin, Texas Metropolitan Area

• Founder of Market Me Austin LLC, an all-inclusive marketing and consulting company that offers a multitude of options. I have 15+ years of combined experience in practice management and healthcare marketing, which.
• Practice Management Consulting; evaluate practices, identify problems, create a plan to resolve, and aid in execution of new processes and procedures.
• Direct Physician marketing; facilitate relationship with provider's peers
• Social media; content creation and management
• Communications and Speech consulting and coaching
• Hiring and training marketing employees for providers and practices

Austin, Texas Area

• As the Director of Physician Marketing for central Texas, I handled an immense amount of responsibility and duties with having 9 locations, 18 providers, and an outpatient surgery center to solely promote and market..
• Highly trained in the clinical aspect of pain management procedures and spent amultitude of time in the OR and collaborating with device reps
• Solely marketed Texas territory: 9 locations, 18 providers, & outpatient surgery center
• Learned creative ways to market during COVID and was resourceful in still being able togrow the business with multiple obstacles. Adapted quickly to new ways of marketing.
• Built a useful reporting system to track referrals and growth
• Successfully grew provider referrals and patients coming to the practice

Austin, Texas Area

• In my position at Touchstone Medical Imaging, I marketed our outpatient diagnostic imaging service to providers, office staff, and patients in the Austin area. Combining direct marketing to offices, participation in.
• Team lead for the Austin marketing reps; training & mentorship
• Knowledgeable in all clinical facets of Radiology, protocols, & imaging
• Special projects team - corporate accounts & specialty protocols
• Direct marketing/sales of outpatient radiology services to doctors and staff; territory of 250+ doctors; regularly exceeded goals & budget for my center
• Promotions Specialist - creating campaigns, collateral, and marketing ideas for the Texas territory of 50+ sites

Austin, Texas Area

• During my 7-year journey with the practice, I transitioned through all positions starting with check-in coordinator and ending with Practice Manager, and every position in between. It is very difficult to list all.
• Well-educated in many clinical aspects of Neurosurgery, spent time training and observing in the OR, with surgical device reps, and in multiple clinical courses.
• HR management: hiring, training, firing (fully accountable for all clinical and operations staff)
• Managed all administrative and business items: Payroll, malpractice insurance,building maintenance, provider credentialing, insurance contracts and negotiations
• Creation and implementation of successful front and back-office processes andprocedures for the clinic and operations departments
• Medical coding, billing, claims, collections, insurance appeals/denials

Education record

Education record