Britney Pitts Email & Phone Number

United States

Unwavering Commitment to the Customer Experience! Maintain customer rapport by providing excellent customer support both timely and efficiently. Collaborate with teammates to provide intuitive, dynamic, and innovative to customer inquiries. Understanding business needs, asking questions, and guiding product users through product features and.

Wilmington, North Carolina, United States

Take calls coming into general number for all 4 offices in Wilmington NC. Answer general questions about our practice and services provided. Setup appointments for new and existing patients. Gather demographic, information about previous care, problem focus information about what has them coming in for treatment, insurance information. Coordinate paperwork.

Home Base

Working in a call center like environment answering inbound calls to Apple supporting customers with problems with all iOS devices such as iPhones, iPods, iPads, and Apple Watches and resolving iTunes billing related problems. Maintain above average metrics including call handling, quality, surveys and much more. I utilize resources and make sure all calls.

Wilmington, North Carolina Area

Processing admissions for people checking into treatment. We answer all calls that come in to WTC, over the phone we answer questions about treatment and insurance. I make sure their insurance gets verified and advise the patient how much their deductible and out of pocket cost would be. Negotiate deductibles and make sure our patients can afford financing.

Wilmington, North Carolina Area

In Customer Service I answered all calls that came into a 1-800/ *611 support line. Averaging about 43-55 calls a day, it was my goal to answer calls on a first call resolution basis. I answered questions about billing and made price plan changes specialized to the customer's utilization. I did manual account analysis on price plans to make sure customers.

Anchorage, Alaska Area

Taking calls from a 1-800/ *611 inbound hotline in a call center environment, I answered all calls concerning any questions about customer's services. Being a much smaller company, I had broader responsibilities. I helped people that wanted to start new service. When somebody would start service, I would program and package devices that were being sent to.

Anchorage, Alaska Area

Responsible for standing outside and cashing out customers who were ready to leave. I would stand outside of the register and greet people who came in and who were also ready to check out. I stocked fridges and other end caps that were around the cashier area. I was awarded cashier of the month in October 2007.

Orlando, Florida Area

Completed all transactions such as withdrawals and deposits. Was responsible for maintaining a till of thousands, cash and coin. I processed transactions in the lobby and also in the drive through. Here I was able to practice cross sales. I maintained goals to offer other services such as IRA’s, loans and savings accounts, while processing transactions to.