Britni Patton Email & Phone Number

United States

Marshall, Texas

Dallas, Texas

• Develop and implement company policy & procedure based upon corporate mission/values, state, and federal regulations• Conduct staff investigations in conjunction with state and federal agencies; • Address, resolve, and report staff and/or customer complaints to ensure the highest quality of customer service for both employees as well as clients• Oversee tax credit system; ensure compliance with all state and federal agencies as well as required reporting• Directly supervise HR Assistant, Scheduling Coordinator, & (2) Community Liaisons• Perform all (clinical, administrative, and direct client care) recruiting, hiring, training coordination, and verification of all credentialing on an annual basis• Negotiate employee benefits packages, open enrollment, and benefits management• Oversee all inside sales regarding admissions for new clients & employee staffing contracts• Maintain personnel & training files for 150+ employees

Stonewall, Louisiana

• Served as marketing representative for territory in Arkansas, Louisiana, & Texas• Conducted training with physicians, licensed counselors, & nursing staff on a variety of healthcare topics• Worked closely with state and private behavioral health institutes to provide consistent & effective client care• Completed Personal Assessments for individuals to determine medical necessity for inpatient acute care

Shreveport, Louisiana

• Conducted classes for students in the areas of: Resume Building, Professional Portfolios, Employer Expectations, & Proper Interview Techniques• Served as college representative to the medical community for the purpose of assisting nursing graduates with job placement & internship opportunities

Benton, Arkansas

• Maintained database of all staff and client Incident Reports & reported monthly statistics to the hospital administrators & the Department of Labor• Chairmen of Interdisciplinary Safety Committee• Ensured company was in accordance with agency standards (Dept of Human Services, Office of Long Term Care, OSHA, CARF, Joint Commission, & Dept of Labor)• Interviewed and hired residential direct care staff members • Conducted staff investigations concerning allegations of client abuse, as needed• Maintained personnel & training files for 200+ employees

Teacher Certification, Special Education And Teaching

Bachelor Of Arts (Ba), Industrial And Organizational Psychology

Activities and Societies: Psi Chi National Honors Society; Sigma Alpha Lambda National Honors SocietyReceived a Bachelor of Arts degree.