Juan Brito ⭐ Email & Phone Number

London, Canada Area

Diply.com (GoViral) is the 68th most popular site in the world, according to Web analytics firm Alexa as of Nov. 24 2015. The news/entertainment site gets more traffic than Craigslist, CNN, ESPN.GO.com and NYTimes.com. In the past 30 days, it had about 108 million users and 742 million page views, according to Google Analytics. Diply also has the largest publisher network in the industry. GoViral owns Diply. Providing technical support to all internal staff and provisioning and maintaining hardware and software services. Also be responsible for GoViral’s internal IT, including the installation, configuration and maintenance of on-premise physical and virtual systems, as well as cloud-hosted virtual systems and third-party services.

Ontario, Canada

Ontario, Canada

• Ensure high customer satisfaction with timely, precise and high quality communication with customers• Learn and remain current in relevant product knowledge, support policies and support delivery• Follow all specified guidelines regarding service delivery that includes, service request documentation, customer communication, collaboration and escalation process• Accurately scope technical issues leveraging various troubleshooting tools• Reproduce customer issues in test environments when needed• Search and understand KB articles to troubleshoot known customer issues• Assess own skills and engage the best technical resources available at any given time to ensure issues are driven towards resolution, this may include consulting with Support Escalation Engineers according to support policies• Document new solutions and workarounds to be published in internal knowledgebase• Remain current on all product information available

Woodstock Ontario

- Provide suitable graphic design solutions to meet client needs, budget and timeline requirements- Maintain and support equipment such as computers, printers, plotters and network

London, Canada Area

- Prepare mock-ups and storyboards and produce printed and digital materials

Sarnia Ontario

- Prepare mock-ups and storyboards and produce printed and digital materials - Provide suitable graphic design solutions to meet client needs, budget and timeline requirements- Negotiate with vendors and suppliers - Maintain and support equipment such as computers, printers, plotters and network

Miami/Fort Lauderdale Area

Associate'S Degree, Computer Systems Technician

Fanshawe's Computer Systems Technician program focuses on the installation and configuration of microcomputer systems and networking.

Bachelor'S Degree, Design And Graphic Production