Britta Owen

Britta Owen Email and Phone Number

Helping You Build A Professional Online Presence | Let's connect @
Britta Owen's Location
Manly, Queensland, Australia, Australia
About Britta Owen

Hi, I'm a passionate web designer thriving to build beautiful websites for small business owners. I understand that all businesses are unique and need to achieve different goals with their websites. I work collaboratively with my clients to ensure we build a website that resonates with their brand and positively showcases their services and products to existing and new customers. If you need help with a website for your small business, I'd love to help. Call Me Directly On:Mobile: +61 423 704 001-> Book a FREE Consultation with me https://beyonddesign.com.au/#discovery_call

Britta Owen's Current Company Details
Beyond Design

Beyond Design

Helping You Build A Professional Online Presence | Let's connect
Britta Owen Work Experience Details
  • Beyond Design
    Web Designer
    Beyond Design Jan 2023 - Present
  • Apl
    Senior Sales Representative
    Apl Apr 2014 - Oct 2016
    Brisbane, Australia
    - Maintaining relationships with existing customers, providing regular communication to ensure the optimal level of service is supplied and ensuring that requirements and needs are met- Arranging regular face-to-face visits with customers and discuss customers requirements and opportunities - Generating new sales opportunities through online research and cold calling- Working with customers pre and post sale- Balancing customer expectations and business needs- Promoting and marketing the APL brand - Preparing quotes, proposals and tender documents - Monitor competitor's sales and product strategy- Working to achieve sales targets set by the company, such as increasing container volumes, on-boarding new customers and maximizing revenue in a competitive market - Documenting verbal and non-verbal communication (face-to face visits, phone calls, emails) in SAP CRM
  • Apl
    Sales Representative
    Apl Feb 2012 - Apr 2014
    Brisbane, Australia
    - Maintaining relationships with existing customers, providing regular communication to ensure the optimal level of service is supplied and ensuring that requirements and needs are met- Arranging regular face-to-face visits with customers and discuss customers requirements and opportunities - Generating new sales opportunities through online research and cold calling- Working with customers pre and post sale- Balancing customer expectations and business needs- Promoting and marketing the APL brand - Preparing quotes, proposals and tender documents - Monitor competitor's sales and product strategy- Working to achieve sales targets set by the company, such as increasing container volumes, on-boarding new customers and maximizing revenue in a competitive market - Documenting verbal and non-verbal communication (face-to face visits, phone calls, emails) in SAP CRM
  • Misc Berhad
    Sales Representative
    Misc Berhad Dec 2009 - Feb 2012
    Port Of Brisbane, Queensland, Australia
    - Responsible for building strong relationships with new and existing customers - Arranging regular face-to-face visits with customers and discuss customers requirements and opportunities - Working with customers pre and post sale- Balancing customer expectations and business needs- Promoting new services / products developed by MISC to clients - Working to achieve sales targets set by the company, such as increasing container volumes, on-boarding new customers and maximizing revenue - Creating quotations and manage filing of rates in in-house system (Sealiner)- Preparing weekly sales reports - Assisting with customer service duties/ bookings where required
  • Misc Berhad
    Customer Service Representative
    Misc Berhad Jul 2007 - Dec 2009
    Port Of Brisbane
    - Booking of containers, releasing empty containers to customers and creating daily reports for management - Assisting with customer inquires such as container tracking, space availability - Managing customers expectations by keeping customer up to date with developments in regards to space allocations and container availabilities- Handling challenging situations e.g. late arrival of customer’s containers to the terminal, issues at destination or transhipment port. - Sending out arrival notices to allow container pick-up from terminal - Assisting Sales by creating quotations and filing rates in in-house system Sealiner
  • Dfds
    Shipping Agent
    Dfds Apr 2006 - Feb 2007
    Kiel Area, Germany
    - Receiving booking orders and enquiries via e-mail, phone and fax from customers- Creating quotations for specific customer demands- Booking of containers, trucks, trailers, cars, machines and loose goods with in-house software Phoenix for two operating roll-on roll-off vessels- Constant monitoring loading capacity of vessels for each day of departure- Checking-in truck drivers prior to boarding vessel, checking passports, visas, giving out tickets and information- Cooperating with colleagues within the team, colleagues of the branch in Lithuania, stevedores, chief mates and captains- Permanent observing loading process to guarantee on-time departure- Managing customers expectations through keeping contact during loading process - Regular visits on board, handing documents to captain - Everyday counting of port equipment in the port area - Reassuring that all units containing dangerous goods have correct labels - Trouble-shooting if vessel was delayed or if machines, trucks, etc. couldn't be loaded due to technical problems
  • Voigt Logistik
    Customer Service Representative
    Voigt Logistik Jun 2003 - Jan 2005
    Neumünster Area, Germany
    - First port of call for clients requiring transportation of goods within Germany- Organizing and supervising dispatch of outgoing goods - Monitoring/receiving of incoming goods- Reconciling goods with consignment notes- Responsible for computer-inventory of incoming and outgoing goods- Conflict management/ troubleshooting for clients whose goods were delayed or damaged- Responsible for allocation of consignments to suitable trucks, based on own calculation of weight/volume of freight

Britta Owen Education Details

  • Ludwig-Erhard Schule
    Ludwig-Erhard Schule
    Diploma Of Commerce - Focus Area: Freight Forwarding
  • Helene-Lange Gymnasium
    Helene-Lange Gymnasium
    High School Diploma

Frequently Asked Questions about Britta Owen

What company does Britta Owen work for?

Britta Owen works for Beyond Design

What is Britta Owen's role at the current company?

Britta Owen's current role is Helping You Build A Professional Online Presence | Let's connect.

What schools did Britta Owen attend?

Britta Owen attended Ludwig-Erhard Schule, Helene-Lange Gymnasium.

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