Scott R Brittain Email & Phone Number

Austin, Texas, Us

I run Technology and Engineering at Lumistry where we help 7,500+ pharmacies find more patients, get more efficient, & drive better medication adherence through our industry-leading SaaS and mobile software solutions.

Austin, Tx, Us

TrustRadius is a service for people to exchange trusted insights helping them discover, buy, and operate technology confidently. Professionals use TrustRadius to evaluate business software based upon in-depth reviews from their peers. Vendors work with TrustRadius to activate and harness the authentic voice of their customers to market and sell more effectively.Reporting to CEO, grew team from 4 engineers to team of 19 covering Product Management, Development, Quality Engineering, DevOps, Revenue Operations, and Customer Support. Defined company culture, hiring processes, roles & career paths, and quarterly goal setting and performance review process. With executive team, lead category definition initiative to reposition company from a software review platform to trust and information exchange. Executive and business development duties included hiring, mentoring, and leading a 20-person technology team; choosing and defining company category; representing technology direction with investors and BOD; executing all compliance and GDPR related processes; instituting and leading a revenue operations function supporting the sales, marketing, research, and customer success departments; and partner relations with marketing vendors. Product Strategy duties included creating product vision; ongoing definition of product line feature sets; and competitive research and positioning. Engineering duties included designing baseline logical and physical architecture; supervising continual, iterative releases of product; evaluating candidate technologies for inclusion in the TrustRadius technology stack; and establishing and refining development, operations, and quality engineering processes.

Austin, Texas, Us

Reporting to CEO, evangelized and drove transformation of traditional food company into rapidly growing business with a culture emphasizing agility, customer experience, innovation, and execution excellence. Deployed collaborative and departmental tools that aided real-time, transparent execution. Lead software engineering, Business Operations, and IT teams.Hired world class team (a startup within a startup!) that delivered highly-rated digital customer products responsible **for 20% of company revenue** (and growing). Delivered software integrations with internal systems and external partners (delivery, payment, CMS, POS, inventory). Accelerated growth of wholesale and subscription businesses with software applications for logistics and retail employees.Began transformation to data-driven enterprise by replacing ad-hoc and spreadsheet processes with cloud-based, highly scalable architecture including master data management, 3rd party MRP, in-house sales demand planning, and data visualization for self-help dashboards. Effort, together with Kitchen Operations, helped reduce company **surplus from 20% to <10%**.Beyond that, this is still true:Snap Kitchen is your best choice for take-away food that is healthy, tasty, and convenient. We're open for business in Austin, Chicago, Dallas, Houston, and Philadelphia with product also available on shelves of Whole Foods Market and others.We're busy producing and applying technology that creates revolutionary value for our customers, coworkers, and shareholders. Our tech stack includes includes a native iOS mobile app (Swift 3), a responsive web system for Android and desktop (ReactJS + NodeJS + Javascript), and an API fronted backend (Python + Flask + Kafka + Postgres). Plus a whole lot more of the latest and greatest technology.

Austin, Tx, Us

myDocket sells a software suite to B2B sales teams that accelerates revenue. This in-your-inbox solution ships for Gmail, Microsoft Outlook, Web SaaS, and Apple iOS with value propositions that increase sales content effectiveness, measure customer engagement, and score sales opportunities.Executive / cofounder duties included defining all engineering and operational processes; hiring and leading Austin, TX and Costa Rican product teams; and fundraising ($3.6mm series A from Austin Ventures and subsequent $1mm bridge round).Product duties included ongoing product strategy and roadmap; ongoing definition of product feature set; and competitive research and positioning across Web, Outlook, and iOS products. Also designed, prototyped, and coded elements of each product in Python/Django, C#/.NET, and iOS.

Appconomy operates a global platform that increases mobile app revenue, designed for brands, retailers, service providers, local merchants and mobile carriers. With powerful commerce and community services from its AppWallet™ technology, the Appconomy platform creates a simple way for CxOs and other business leaders to add digital marketing functionality to their mobile apps.Responsibilities included product strategy and delivery of our mobile marketing platform and marketplace. Leadership duties included international product management, UX design, development, quality engineering, and customer service teams located in Austin (TX), Shanghai (CN), and Chengdu (CN). Grew R&D organization from single 8 person office (Austin) to 15 person core team (Austin), 8 person go-to-market team (Shanghai, Chengdu CN) and 25+ outsourced R&D team (Shenyang, CN). Participated in all key corporate execution and strategy activities, including business development, Chinese partner relations, fundraising, annual budget, legal agreements/contracts, and sales.

Austin, Texas, Us

SolarWinds commoditizes products in the IT management software market through a transactional, inside sales model powered by a high-value, multi-national software development organization. SolarWinds R&D practices user-centric, agile development backed by a large, active community used directly during product management, support, and construction activities. Current products fall into the Network, Application, Virtualization, and Storage Management domains. SolarWinds went public (NYSE:SWI) in May 2009 and entered 2011 with more than 450 employees and greater than 93,000 customers. During its short life as a public company, SolarWinds has been noted for its “top line growth and best-in-class margins”. Recognized and compensated on SolarWinds “High Value Employee” list for both 2009 and 2010.Leadership duties included care-and-feeding for a 170+ person software engineering organization located across three onshore (Austin, Dallas, Tulsa) and four offshore development centers (Brno, CZ; Napier, NZ; Lviv, UA; Chennai, IN); a 55+ person support organization located across two onshore (Austin, Dallas) and two offshore centers (Cork, IE; Singapore, SG); and a 10 person web development team. Executive duties included stewardship of $35MM budget; conducting due diligence on numerous, multi-million dollar corporate acquisitions; integrating two acquired companies (a ~50 person storage and a ~30 person virtualization company); creating a Global Operations Team; bringing 7 new products to market; growing head count 42% over 20 month tenure while maintaining exceptional retention rates; and identifying, hiring, mentoring, and developing senior leaders at the Director level and above. Product Strategy and Engineering duties included supervising multiple, iterative releases of six product lines (Network, Applications, Virtualization, Storage, Transactional, and Free Tools) comprising 13+ individual products.

nGenera modernized Fortune 500 customers with on-demand solutions for their Talent and Customer Experience problems. This happened through an integrated stack of soft and hard assets, typically including executive consulting, strategic enterprise applications, and a collaborative, SaaS software platform. nGenera received funding from Hummer Winblad, Oak Investment Partners, and Foundation Capital and finished 2008 with more than 230 employees. Graded an “A” executive during each quarter reviewed.Executive duties included leading a 50+ person software engineering organization located across three onshore and one offshore development centers; adding an offshore Quality Engineering team; closing one onshore development center and reorganizing another; co-creating a set of next-generation product management processes resulting in more inclusive and transparent software production; and identifying, hiring, mentoring, and developing engineering organization.Engineering duties included designing baseline service-oriented architecture (SOA); supervising multiple, iterative releases of four product lines (comprising six individual products); evaluating candidate technologies for inclusion in the nGenera technology stack; and establishing and refining development and quality engineering processes. Business development activities included conducting due diligence on three, multi-million dollar corporate acquisitions; identifying and structuring of multiple corporate partnerships – from co-development to co-marketing; and evangelizing the nGenera vision and strategy with partners and prospects.Product Strategy duties included creating product vision; ongoing definition of product line feature sets; and competitive research and positioning.

Kalivo delivered SaaS Customer Engagement applications which helped customers listen and respond to their constituents on the Web. Customers used Kalivo Hub as their community web presence, while monitoring the web with Kalivo Listener. Kalivo was acquired April 2007 by nGenera. Kalivo was a self-funded, three person startup at time of acquisition. Executive/founder duties included fundraising (angel and bridge); product strategy and direction; and identifying, hiring, and outsourcing development staff.Engineering duties included selecting technology basis (Ruby On Rails); formulating product architecture; constructing, delivering, and supporting eight concurrent instances of the application.Product Management duties included creating product vision; ongoing definition of product feature set; and competitive research and positioning.

RealVue supplied training simulations for complex mechanical systems in the Hi-Tech, Energy, Manufacturing, and Medical Industries. Responsibilities included all Product Development and Quality Assurance activities from a team of eighteen. RealVue received funding from Austin Ventures, SI Ventures, and Walden VC, employing more than forty personnel before shutting down after invalidating the company’s viability as a venture investment. Recognized for exceptional performance Q1, Q2, and Q3 2005.

ForwardVue supplied Risk Management and Contract Valuation solutions to companies in the Oil and Gas Industry. ForwardVue received three rounds of funding from Austin Ventures and others, employing up to twenty personnel before liquidating the technology assets. Recognized for exceptional company impact Q1 2004.

Ten Rivers supplied Contract Performance Management solutions to sell-side, business outsourcing service provider companies. Ten Rivers received seed funding from Austin Ventures and employed four personnel before shutting down after invalidating the product’s commercial viability.

Founded CoAgent to address the Web Services and application management problems facing Fortune 1000 IT departments. CoAgent received seed funding from Austin Ventures and employed ten personnel before shutting down, principally due to market timing.Engineering duties included interviewing and hiring development team; defining software environment and engineering processes; and reviewing product designs and prototypes. In addition, established and managed engineering department budget including all hardware and software selections.Business development activities included supporting the sales process by participating in sales calls; developing targeted product demonstrations; and delivering technology presentations.Product Management duties included collaborating on product strategy; helping define product feature set; validating strategy with prospects through primary research; assisting with positioning product; and supervising sub-contracted secondary research.Cofounder duties included collaborating with VCs and fellow cofounders when setting company strategy and culture, developing and managing corporate budgets, raising venture capital, and locating and hiring management team.

With FreeMarkets, a publicly traded company serving the procurement and asset management needs of the international manufacturing sector, continued iMark.com duties described below. Also, represented FreeMarkets executive management by leading Austin office in organizational, cultural, and operational integration and ongoing management efforts. Recognized as a Top Performer for Q3 2000.

As seventh member of this eCommerce startup staffed development, quality assurance and professional services teams, eventually supervising twenty-two direct reports. iMark.com served the asset management needs of the Fortune 1000. FreeMarkets, Inc. bought iMark.com for $350 million principally for the company’s technology assets and intellectual property. Recognized as Employee of the Year for 1999.

Austin, Tx, Us

Managed personnel and products associated with company’s flagship pricing product, SC Pricer. Brought new SC Promotion, SC Contract, and SAP-Pricer Bridge products to market. Served, and directly managed, numerous Fortune 1000 customers, such as Whirlpool, Bayer, Abbott, Hershey’s, and US Surgical. Worked across all aspects of sales, product, engineering, and support.