Brittan Tornabene Email & Phone Number

St Petersburg, Florida, United States

Clearwater, Florida

* Onboarded all new employees who started at the company* Oversaw the Onboarding Team and helped implement our Onboarding process on a multi-national level at all twelve of our global offices* Assisted with the implementation of our Employee Success Program, which extended the Onboarding process beyond the first week, into the new hire’s first year at KnowBe4

Clearwater, Florida

* Onboarded all new employees who started at the company* Served as the team leader and go-to person for questions, feedback, and advice* Assisted the Mergers and Acquisitions team as we onboarded the employees from two companies we acquired. * Helped plan and implement the KnowBe4 Summer Internship

Clearwater, Florida

* Onboarded all new employees who started at the company* Performed necessary administrative tasks for new hires, including tracking and administration, calling new hires prior to their start date, coordinating equipment shipments, setting up meet and greets with management, etc. * Successfully turned an in-person onboarding process into an entirely remote onboarding process, while maintaining high praise and happiness from new hires

Palm Beach, Florida

* Assisted prospective guests in planning and booking hotel accommodations* Listened, talked, and helped resolve guest conflicts and issues in order to keep guests happy and encourage repeat stays* Planned guests stay, sent booking confirmation to guests, and processed payments for reservations* Resolved guest issues and assisted guests in navigating hotel website* Maintained high standard of professionalism while dealing with a wide array of guest personalities and stressful situations

Palm Beach, Florida

* Supervised team members and served as manager on duty* Planned and executed group events, holiday events, and birthday parties* Assisted in managerial duties such as inventory, ordering, scheduling, etc. * Accepted reservations and maintained reservation logs* Worked directly with hotel guests and members to build family activity itineraries

Palm Beach, Florida

* Executed group events, including tours, team building activities, and off site excursions* Provided desk services including taking reservations, processing bills and payments, answering phones, assisting guests, and filling service requests* Served as counselor for “Camp Breakers” by creating and executing a camp plan including the key components of the camp program* Set-up and led activities listed in the resort’s entertainment guide

Fort Myers, Florida Area

• Greeted, assisted, and directed all guests and customers to the right person• Called and contacted customers when insurance payment was overdue• Processed payments both over the phone and in-person• Provided office support services such as phone calls, faxes, mail delivery, etc. • Answered all incoming calls and handled caller's inquiries

Prescott, Arizona

• UCYC is a non-profit, non-denominational Christian camp located in Prescott, Arizona. The camp serves campers and guests year round. • As the Guest Services intern, I assist in the planning and implementation of guest retreats. Prior to the group's arrival, I coordinate with them to ensure that their retreat includes everything they need so that they have the best experience possible. Throughout the actual retreat, I work onsite and serve as a "host" to facilitate and answer any questions.

Gainesville, Fl

• Younglife is an evangelical Christian ministry that focuses on building relationships with adolescents and sharing the Gospel with them. • Starting as a volunteer leader in October 2015, I help coordinate club activities for middle-school youth, volunteer weekly at the middle school, work on a team with seven other college-age leaders, and attend weekly leadership meetings. • In March 2016, I was promoted to team leader. This position includes all the roles of a volunteer leader, plus some additional responsibilities. I now manage and lead the weekly team meetings, oversee club and the activities we put on, and delegate tasks and responsibilities to the fellow volunteer leaders on my team.• In September 2016, I was asked to join "Student Staff." Being on student staff allows me to gain a better understanding of Younglife staff responsibilities in the Gainesville area if I were to pursue a career with Younglife. I have the opportunity to sit in on staff meetings and be more involved in the inner-workings of Younglife in my area.

Gainesville, Florida Area

• Assist in the planning and implementation of the local community events including the Hoggetowne Medieval Faire (55,000 attendees) and the Downtown Festival & Art Show (100,000 attendees)• Facilitate with onsite execution of events, including: site preparation, management throughout event, and break-down• On-site management of 52 artists: catered to requests and suggestions, delivered lunches, timely check-ins, etc.• Communicate with vendors prior to events: secure vendor bids, onsite management of artists/vendors, etc. • Process revenues, fees, ticket sales, sponsorship donations, etc.

Littleton, Nc

• Create weekly schedule for nightly worship sessions • Compile tasks that need to be completed and delegate to designated staff member• Create skit plot that spans over the course of the week and assign staff to character roles• Ensure that proper supplies/costumes are available and accessible when needed for skits

Littleton, Nc

• Assure that campers are accounted for and properly supervised at all times• Participate in the development and implementation of program activities with campers• Create weekly lesson plans for nightly devotions• Facilitate in recreation areas and ensure safety of campers

Bachelor Of Science - Bs, Recreation, Parks & Tourism

Activities and Societies: Specialization: Recreation & Event Management

High School Diploma, 5.01 Gpa

• Vice President of National Honor Society (2012-2013) • Spanish Honor Society (2012-2013) • Bel Canto Chorus (2009-2013) • Captain.