Brittanee Gardner Email & Phone Number

Fort Worth, Tx, Us

Dallas/Fort Worth Area

- As a Project Manager, improved the Productivity metrics of the F-35 Customer Support Center by 16.5% using project management software, administered in-house risk management processes by monitoring projects and systems to ensure compliance, oversaw resolution of project conflicts and escalated issues when necessary, and deliver project outcomes on schedule and within budget, while maintaining the highest quality standards, reducing project costs by 35%.- Managed all operational aspects of the CSC Team's ALIS (Autonomic Logistics Information System) & CRM (Customer Relationship Management), including user support and maintenance, systems approver, and Action Request maintenance, resulting in minimized downtime for account creation and user access.- Co-lead of aircraft analytics for F-35 Product Engineering team which include aircraft metrics analysis via a custom reporting tool, reviewing the statuses of projects via the Program specific tools, and preparing status reports and presentations to present to leadership.- Research and developed aircraft data analysis, technical authoring of manuals, processes and procedures for various programs and systems, resulting in improved data accuracy, and enhanced operational procedures.- Administered Office collaboration tools, distributed software updates, oversaw software licenses, and troubleshot technical issues within team, resulting in a 95% account setup completion rate within one day of receiving a new hire's information.- Organized and planned for 40 teleconferences, meetings, and events per quarter for partners, employees, and government officials via teleconferences, meetings, and emails to encourage collaboration and transparent communications via weekly meetings among executive teams, resulting in increased productivity metrics by 18%.

Dallas/Fort Worth Area

- Supported departmental operations by efficiently completing various clerical duties, including administrative maintenance and supply inventory management leading to the completion of departmental goals.- Maintained and managed archival records by using comprehensive knowledge of F-35 Product Sustainment and Engineering departmental procedures and operations, while maintaining supply materials for team collaboration and tracking departmental inventory.- Processed new hire paperwork and facility requests for LM employees, contractors and partners using MS Office and SAP, to include 10 facility badges and 5 IT accounts per day, partnering exclusively with Facility Planners and IT.- Reduced turnaround time of archival file requests by 60%, enabling increased collaboration and production success amongst team members.- Automated textual data input, reducing file creation times by 36% and increasing accuracy by 27%, from 98% to 99%.

Westlake, Tx

- Managed customer relationships and financial portfolios by assessing consumer’s financial needs through conducting 45 outbound calls per day, resulting in three new accounts per day, increasing customer base by 20%, and closed loan applications with a rate of 95% success.- Increased sales by 40% in a 3-month period by engaging clients with options and making recommendations to help them achieve financial success, and increase their wealth and banking knowledge including mortgage consultations and consumer accounting.- Processed over 100 applications for bank account openings, credit products, and mortgage and equity applications. Completed a 5 hour training program on the bank's systems to learn how to process these applications, increasing total assets under management by 10% through successful customer engagement.

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Associate Of Arts (A.A.), English Language And Literature, General

English Language And Literature, General