Brittaney Reel Email & Phone Number

Spokane, Washington, United States

Manages action items and major milestones, ensuring team accountability for deliverables. Develops detailed communications for project teams and stakeholders, enhancing project visibility and trend analysis. Creates professional project artifacts and executive-level documents to effectively communicate project narratives and highlights project deliverable value. Assists with project budgets, vendor relationship management, and cross-team collaboration. Prioritizes calendars and adapts to team member preferences. Acts as the Project Manager for small, deploy projects and enhancement packages. Mentors new Project Coordinators during onboarding, providing process guidance and assists with relationship building. • Selected as the Project Coordinator on the Inbound Voice Channel Refresh Project which spanned 3 years, 12 teams, 65 stakeholders, and over 400 work breakdown structure items.• Acted as the lead Project Manager for the successful implementation of the EVSE Commercial Project, Sprout Social, and ongoing CXP: Features & Enhancement Packages. • Recipient of multiple Avista Value Lines for Project Coordinator excellence.

Spokane, Washington, United States

Led project management support for various organizational projects. Planned, coordinated, and hosted special events and senior leadership meetings. Evaluated and implemented efficiency improvements in department policies and procedures. Partnered with Work Force and Family Services (WFS) Program Managers to enhance service quality. Mentored and developed administrative talent for succession planning. Supported the WFS Vice President. • Managed preparations for the 2023 CARF Accreditation Survey; including timelines, meetings, and self-audits. • Led the Connection Council Team in planning and hosting a Fall/Halloween event for both local and remote teams; further developing and nurturing a strong team oriented, connected staff culture.

Spokane, Washington, United States

• Provided support to Workforce & Family Services Vice President• Delivered support and training to Workforce & Family Services (WFS) managers• Performed project management duties for various organization projects• Coordinated and tracked safety and other required documents, routing copies to appropriate offices• Provided data entry and quality assurance• Coordinated and scheduled meetings as requested• Created and distributed meeting minutes and tracks action items and progress• Assisted Goodwill Learning and Development Team with LMS implementation • Hosted monthly WFS staff meeting via Teams• Managed internal SharePoint WFS site• Composed, prepared and tracked grammar, punctuation, and formatting of businessmemos, letters and other correspondence, as requested

Spokane, Washington, United States

• Assume primary responsibility for the accurate and timely scheduling for patients and families seeking care• Responsible for obtaining and maintaining the necessary documentation for scheduling• Work collaboratively with families, departments providing services, physician offices, and physician specialists to coordinate resources needed• Demonstrates a working knowledge of the functions, operations and policies, as well as departments where procedures occur• Responsible for day-to-day processes and patient flow for assigned providers• Apply knowledge of practice policies and procedures related to scheduling and front desk functions• Daily opening and closing of cash box, following reconciliation process• Scanning and faxing as required by clinic• Reception area management• Answering multi line phone system to clinic standards, including proper chart documentation• Understanding HIPAA and patient privacy

New York, New York

• Greeted Property Management Office visitors and tenants• Acted as the gatekeeper to Property Managers, resolving information requests and taking messages as necessary• Maintained tenant relationships, recognizing key contacts with a personable demeanor• Acted as the liaison between the Property Management Office and tenant contacts; accountable for distribution of memorandums and scheduling coordination efforts• Monitored and addressed tenant requests for maintenance, porter services, and security concerns• Enforced building rules and regulations and coordinates the tenant construction• Ensured accurate records of tenant and vendor certificates of insurance• Tracked and managed administrative files, both physical and electronic• Maintained Emergency Contact files for building and tenant contacts• Handled all bank related errands, distributed mail, arranged outgoing mail and courier services• Ordered and maintained inventory of general office supplies• Responsible for appearance and operational needs of the office

New York, New York

• Coordinated maintenance, cleaning, and deliveries appropriately• Maintained an up-to-date, Lounge access database• Drafted informational emails for Lounge members• Planned and hosted special events for the space• Maintained strictest code of confidentiality and decorum with various sensitive matters discussed internally while serving guests• Tailored guest service/interactions based on the particular meeting or guestpreference• Leveraged negotiation abilities to secure vendors and supplies for the space

New York, New York

• Efficiently and effectively communicated with medical facilities, providers, phlebotomists, management and peers• Utilized One Medical Group tools and 1Life system to maximize productivity and exceed patient and provider expectations• Triaged patient and provider requests according to urgency for exceptional health care delivery• Aided patients in cost effectively managing their health care needs• Understood, followed and ensures HIPAA compliance • Proactively anticipated patient and provider needs• Continually promoted the One Medical Group brand and mission statement• Demonstrated professionalism and confidentiality when interacting with patients• Acted as the Marketing Liaison and Events Coordinator for the Chicago District

Chicago, Illinois

• Solo Flight Attendant experience on regional jets• Consistently provided exemplary service with finesse in high stress situations • Demonstrated professionalism and modeled the ExpressJet brand at all times• Continually knowledgeable on current FAA regulations and emergency safety procedures• Communicated instructions with clarity and patience daily to large groups • Managed reservation booking

Bachelor'S Degree, Marketing/Marketing Management, General

Associate'S Degree, Business Administration And Management, General

Travel Specialist Certificate, Tourism And Travel Services Management

• Overview of Flight Attendant protocol, duties, terminology and passenger safety procedures. • Knowledge of domestic and international.