Brittanie Wallace Email & Phone Number

Captain of FOH at Counter- in Charlotte, NC all while studying for my Sommelier certification through the Court of Master Sommeliers.

Charlotte, Nc

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Las Vegas Strip

Thrived in a high volume Las Vegas pub generating personal average sales of $1,800 per shiftDeveloped an effective approach to ensure quality service to each guest by being fully educated with all products that are offered Ability to up-sell customers successfully (e.g., appetizers, desserts and premium bar products) to increase product salesBuilt a record of reliability by never missing a shift, always being on time and working extra shifts when short staffed

Las Vegas, Nevada

A representative for the development and facilitation of Casino Marketing Events, Slot Marketing and National MarketingKept up an effective communication system in the office with daily updates on the events monthly calendar, sending weekly email blasts and showcasing every current MGM Grand casino updatePerform general office functions including but not limited to: proper phone etiquette, ordering office supplies and greeting guests as they entered the casino officeAttend to event related needs such as: guest invites and RSVP follow-ups, event setup and strike, facilitated event registration, gift assembly and distribution and tournament play operations

Charlotte, North Carolina Area

Production assistant for live broadcast experiencesUse ProPresenter to content plan set listsHighly motivated to work in whatever area is needed at the time

Matthews, Nc

Enthusiastic worker in a fast paced environment.Prove loyalty to a company by being a reliable employee for over six years.Learned a great deal of knowledge in craft beers, spirits and wines.Provided quality customer service that resulted in returning customers.Demonstrated leadership by training all new employees.Worker in the customer service industry for over seven years.

Matthews, Nc

Handled operational procedures while influencing a staff of 15 employees.Oversaw cafes at three Charlotte locations: Scott Clark Toyota, CATO Corporations and Family Dollar Headquarters.Prepared daily specials for over 500 people.In charge of maintaining inventory, training new employees, and scheduling.Specialized in catering and planning special events.Developed strong hospitality skills.

Las Vegas, Nevada Area

Engaged on various social media platforms to enhance brands for local Las Vegas businesses.Managed social media planning to execute marketing strategies and community management.Created web and video content based on client's request.Maintained strong relationships with business owners.

Charlotte, North Carolina Area

Published over twenty top news stories for the station's website.Created strong and current news pieces from press releases.Effectively used Hoot Suite to set up content calendars .Utilized tools such as Google Anayltics to monitor online prescence of stations brand and user engagement.

Bachelor'S Degree In Liberal Arts And Science, Mass Communication/Media Studies

Activities and Societies: 49ers CheerleadingCourses taken: Communication Theories Advanced News Writing Featured Writing Persuasion.

Associate Of Arts (A.A.), Communication And Media Studies

Activities and Societies: Internship with WCCB Charlotte's The CW - Filmed and edited CPCC TV segment - Wrote radio broadcastsI graduated.