✔️ Yoga Teacher ✔️ Provides residential communities with quality fitness classes

🌲 Develops and manages new and existing recreational programs 🌲 Creates and implements marketing materials and strategies 🌲 Provides leadership and direction to recreation employees 🌲 Coordinates usage of outdoor recreational facilities 🌲 Develops program budget reports and plans

✔️Coordinate and direct the day-to-day facility operations including member services, aquatics, fitness, events, programming and child care services ✔️Develop and manage annual operating budget ✔️Leadership and development of 5 full-time and 100+ part-time employees ✔️Create, implement, manage, and model both systems and practices that support extraordinary member experiences. ✔️Emphasis is on the satisfaction of the member and participants overall experiences from initial engagement and enrolled to continued connection with staff, programs, and services

✔️Coordinate all membership systems and procedures relative to recruiting, retaining, and recapturing members. ✔️Creates a member-focused culture and models relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.✔️Assists with association marketing efforts to create and implement membership and promotional campaigns as needed.✔️Works with executive and branch team to communicate all membership campaigns and events.Works to meet all sales and retention goals, minimizing terminations.✔️Hires, trains, coaches, supervises and evaluates member services staff. Develops strategies to motivate staff and reach goals. Leads assigned aspects of annual scholarship campaign efforts.✔️Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances.✔️Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. ✔️Develops and maintains collaborative relationships with community agencies in service delivery areas.✔️Works to identify new memberships through YMCA corporate membership program; communicates all membership and program promotions to corporate contacts.✔️Assists in the recruitment and development of volunteers.✔️Works effectively with volunteers and the member services committee.

✔️Demonstrate consistent excellence in sales and closing techniques, prospective memberengagement and follow-up for prospective members on a daily basis. ✔️Achieve daily and weeklyprospecting goals. ✔️Conduct prospective member tours as per training and establish tour coverage on all shifts. Responsible for maintain a strong understanding of and ability to communicate membershippricing. ✔️Assists with the Membership, Engagement and Enrollment program to promote recruitment of new members and retention of existing members.✔️Responsible for developing strategies to motivate associates and achieve goals.✔️Recruit, hire, train and lead Member Engagement team and volunteers to support membershipsales, development and retention goals.✔️Implement on-boarding process for Membership Engagement Representatives. ✔️ Assist in training associates on relationship building/membership service skills to ensure a cultureof exceptional member and program participant service.

Conduct fitness consultations and assessments.Develop individualized programs that ensure client safety and enhancement of personal fitness goals.Assist, monitor and instruct clients by ensuring safe and effective use of gym equipment and weight machines.Help motivate clients to achieve their fitness goals.

✔️Intern at Entercom with 610 Sports Radio