Brittani Osborne Email & Phone Number

Lillington, North Carolina, United States

• Implement safety regulations at Disney’s Boardwalk Resort both within Community Hall and poolside activities through a constant state of awareness.• Uphold the Five Guest Service Principles by creating a welcoming environment and making each guest interaction authentic and memorable.• Engage with guests of all ages through crafting, poolside games and indoor/outdoor activities.

• Enforced safety regulations at Disney’s Hollywood Studios park entrance to provide a welcoming and secure environment.• Possessed a courteous disposition to ensure a memorable interaction with each guest as they became a part of our set.• Incorporated a high level of show both on and off stage to keep the Disney magic alive and authentic for each guest that joined our story.• Completed each task efficiently to maintain an orderly and productive park arrival system.

Greater Chicago Area

• Provided customers with any special information regarding their chosen show or an upcoming event through Vendini ticketing system.• Performed associated administrative tasks which included special projects, correspondence, and/or show related activities.• Organized and created up-to-date calendars, emails, and patron requests for both staff members and patrons.

Virtual Workplace

• Team leader in charge of creating and distributing daily traffic-update emails using Google Analytics and a weekly content calendar on Google Sheets.• Increased traffic on Reddit by 36% in first two months, while continuing to strengthen NYMM’s presence on LinkedIn, StumbleUpon, Twitter, & Instagram.• Researched ways in which NYMM could maximize traffic and gain followers with deadlines in mind.

Dunedin Highlander Pool

• Enforced rules and safety regulations to patrons of the community through verbal communication and constant state of awareness.• Maintained a high standard of customer service with all patrons.• Responded immediately and decisively to conflict in order to obtain patron safety at all times.

Chicago, Il

• Conducted research on potential individual, foundation and corporate donors for the 6th Annual Chicago Women’s Funny Festival.• Tracked and analyzed patron giving history and trends.• Developed and implemented plans for youth fundraising events hosted byStage 773.

• Researched tools and costs for NEKZ product development and product placement with key focus on budget, time span, and overall efficiency.• Assisted CEO in the creation and design of stationary kit used for networking events and brand awareness.

• Implemented time-keeping tactics to ensure quality time with children and adherence to rules set by parents.• Prepared meals and cleaned given areas in timely manner.• Maintained a healthy, fun-loving, and safe environment for the children.

Bachelor Of Arts - Ba, Advertising, Alumni

Advertising Major Graduated Magna Cum Laude

International Exchange Program, Senior

Fall semester abroad in Bath, England with a focus on history and writing courses.

Dual Enrollment

I was a part of the Dual Enrollment Program offered through my high school. I was able to gain college credit while still in high school.

Education record

Activities and Societies: Drama Club, S.A.A.D Club, National Honor Society