Brittany Agee Email & Phone Number

Las Vegas, Nevada, United States

• Oversee administrative intake and financial coordination, providing seamless payroll operations.
• Maintain company calendar and client appointments, optimizing scheduling efficiency.
• Trained and onboarded over 6 new employees, leading to a 30% increase in team productivity and a 20% reduction in onboarding time.
• Develop and implement operational policies, driving workflow efficiency and compliance.
• Manage budget and software systems, identifying cost savings and improving processes.
• Spearheaded client satisfaction initiatives, resulting in a 15% increase in positive client feedback and a 10% reduction in complaint resolution time.

Las Vegas, Nevada, United States

• Administrative intake of 30 members monthly, providing accurate data entry and efficient processing.
• Collaborated with hospitals and clinical teams to handle service requests, enhancing service delivery.
• Updated and scheduled patient registration, demographics and insurance using Revenue cycle.
• Assisted clinical staff in document preparation and case triage, supporting effective coverage reviews.
• Resolved inquiries from members and providers, fostering positive relationships and satisfaction.
• Accurate processing of referrals and authorizations, maintaining compliance with healthcare regulations and reducing processing time.

Las Vegas, Nevada, United States

• Overseen and audited client charts and employee files, confirming medical compliance and accuracy.
• Coordinated financial aspects of payroll, securing timely and efficient payments.
• Scheduled and organized meetings, appointments, and company events, controlling an up-to-date calendar.
• Supervised administrative activities, including purchasing supplies and maintaining office facilities.
• Trained 15 new personnel on job requirements, boosting team efficiency and performance.
• Facilitated cross-departmental communication, resulting in a 20% increase in meeting productivity and timelyproject completions.