Brittany Agee Email & Phone Number

Las Vegas, Nevada, United States

● Oversee administrative intake and financial coordination, providing seamless payroll operations.● Maintain company calendar and client appointments, optimizing scheduling efficiency.● Trained and onboarded over 6 new employees, leading to a 30% increase in team productivity and a 20% reduction in onboarding time.● Develop and implement operational policies, driving workflow efficiency and compliance.● Manage budget and software systems, identifying cost savings and improving processes.● Spearheaded client satisfaction initiatives, resulting in a 15% increase in positive client feedback and a 10% reduction in complaint resolution time.● Facilitated weekly meetings to address operational challenges, fostering a collaborative environment andboosting morale by 20%.● Established meticulous data entry and record-keeping, providing a 99% accuracy rate in administrative tasks.

Las Vegas, Nevada, United States

● Administrative intake of 30 members monthly, providing accurate data entry and efficient processing.● Collaborated with hospitals and clinical teams to handle service requests, enhancing service delivery.● Updated and scheduled patient registration, demographics and insurance using Revenue cycle.● Assisted clinical staff in document preparation and case triage, supporting effective coverage reviews. ● Resolved inquiries from members and providers, fostering positive relationships and satisfaction.● Accurate processing of referrals and authorizations, maintaining compliance with healthcare regulations and reducing processing time.● Performed tasks with precision and minimal supervision, ensuring high-quality outcomes and adherence to established protocols.

Las Vegas, Nevada, United States

● Overseen and audited client charts and employee files, confirming medical compliance and accuracy. ● Coordinated financial aspects of payroll, securing timely and efficient payments.● Scheduled and organized meetings, appointments, and company events, controlling an up-to-date calendar.● Supervised administrative activities, including purchasing supplies and maintaining office facilities.● Trained 15 new personnel on job requirements, boosting team efficiency and performance.● Facilitated cross-departmental communication, resulting in a 20% increase in meeting productivity and timelyproject completions.● Spearheaded payroll coordination, confirming 100% accuracy in employee compensation and timelydisbursements.● Audited client charts and employee files, retaining 100% compliance with medical regulations and standards.● Implemented a new filing system that improved document retrieval time by 30%, enhancing overall productivity.● Facilitated team-building exercises, fostering a collaborative environment that improved team morale andcooperation.