Control access to client site or facility through the admittance process; Assist visitors with signing in and screening them for admittance. Monitor entrances and exits; act to prevent unapproved or unlawful entry; loss prevention, control entrances, the movement of people and vehicles, and parking; operate a gate and examine vehicle contentsMonitor remote entrances using closed circuit television; operate remote access devices.Patrol assigned site on foot or in vehicle; checking for unsafe conditions, hazards, unlocked doors, violations, blocked ingress and egress, mechanical problems, and unauthorized persons.Prepare logs or reports as required for site; writing and/or typing reports and/or entering information in a computer using standard grammar; inspecting control logs and taking action as requiredObserve and report incidents or suspicious activity to client representatives.Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for the site.Answer phones and transfer to proper channels to ensure the call is received.

Provided customers with a genuine and fun experience that had them returning multiple times, maintained a calm demeanor during high intensity rush periods, communicated with managers effectively about what is in ndemand at the store, assisted the training of new Baristas, created a positive work environment by being friendly and outgoing, followed policies and procedures set forth by corporate regarding money handling and customer service, provided quality and consistent beverages.

Customer service and interacting positiively with students to ensure their return to the establishment, followed policies and procedures put forth by the University, delivered quality beverages and food to customers, contributed to a positive team environment and boosted morale, maintained a calm cdemeanor suring high volume and rush periods, coordinated with managers to ensure the best possible service.

As a student at Johnson & Wales I took a term to become a Senator on the Student Government Association, worked with the Univerity Involvement Board to create fun events for students to attend and enjoy. I worked for two customer service jobs on campus through out my college career and interned at the Providence City Hall working for the Mayor's Substance Abuse Prevention Counsil.

Lead a group of high school students, encouraged growth and knowledge, created fun games to break the ice and get to know students, shared my educational experiences at the university, answered phones, emails and other communications, used microsoft office daily, maintained a calm demeanor during intense situations such as student disagreements, maintained a positive attitude and cooperated with fellow leaders.