Treat clientele to the highest standard and perform professional, quality grooms to each client.

Front Desk: Communicated with clientele patient medical needs and relayed to technician staff- Answered multi-line phone system-Scheduled surgery and grooming appointments as well as scheduled boarding stays- Educated and enrolled clientele into monthly payment programs- Balanced end of day cash drawer.Assistant Manager: Handled employee complaints in multiple departments- Hired qualified candidates for all departments- Processed monthly billing for all rescue facilities- Balanced monthly invoice transactions.Pet Stylist: Communicated proper grooming and performed grooms to owner specifications.

Answered phones, scheduled appointments, informed clientele of proper grooming for individual pets, performed grooming styles for pets specific needs, upgraded clients to salon packages, surpassed monthly commission goals.