Brittany Boynton Email & Phone Number

United States

Directs the prioritization of production activities for assigned work area, including resource allocation and accounting for daily staffing numbers at Shift Start-up meetingsMonitors team performance to ensure line performance, compliance to work instructions, the quality plan, and plant-wide policy requirementsProvides and coordinates the training of associates in their assigned areas ensuring timely and accurate training documentation. Assesses trainees to ensure standard of training is met.Provides end of shift reportingPerform and coach others in daily housekeeping, waste removal, and end-of-lot line clearance dutiesEnsure production records and work orders are complete through using and coaching others in EtQ and Apriso.Proactively works to anticipate problems before they impact production.Ensures that Continuous Improvement activities are supported

United States

United States

Rtp

Utilize CMS Managed Voice to support and resolve customer problems in collaboration with TAC, AS, Problem Management, and CMS Engineering. Partnered with CMS Engineering, AS, the Customer, and Project Managers to activate new customers within CMS Managed Voice.• Effectively responded to a critical issue with a CAP customer and communicated across a diverse client group to explain progress on identified issues as well as on-going research into unresolved issues, successfully deescalating the situation though transparency and accountability.

Raleigh, North Carolina

Provided reference, reserve, and circulation materials for students and assisted with research. Helped students navigate Microsoft Office as well as Blackboard across multiple platforms. Answered technology related questions for devices from smartphones to notebooks as well as troubleshot and resolved problems across multiple platforms and operating systems. Managed Interlibrary Loan materials. • Created Interactive Student Worker Training Guide and Packet.• Created Social Media course to show faculty how to utilize social media platforms in their classrooms to engage students where they were already

Worked with State Archives staff to create the “Food and Cooking Collection” for the State Archives Digital Library. Scanned and created metadata for items using Excel. Used ContentDM Project Client to upload the items and metadata to ContentDM.

Helped patrons with fabric questionsAssisted patrons in finding items located throughout the storeCashierCustomer Service

Supervisor night and weekend student workersProvide reference and circulation materials for studentsHelp students with research In charge of Interlibrary Loan materials Check laptops in and out Help students navigate Word 2010 and Blackboard

Provide students with reference materials Help students find resources for papers

Check in and out circulating materials Check in and out reserve materialsShelve returned items

Masters Of Information Science, Strategic Information Management, 4.0

Activities and Societies: ASIS&T: President of Student Chapter at NCCU Graduated with Honors (Summa cum Laude) in Masters of Information.

Master'S Degree Of Library Science, Digital Librarianship, 4.0

Activities and Societies: Beta Phi Mu: International Library and Information Studies Honor Society; American Library Association; North.

Bachelor Of Arts (Ba), Medieval And Renaissance Studies

Activities and Societies: President of MCA, Member of CAB, Spectrum, NC Food Bank volunteer Graduated with a BA in Medieval.