Greet customers and establish a connection. Upkeep of the appearance of the store and ensure that visual displays are updated as needed. Learn product knowledge and merchandise selection. Collect measurements, performing adjustments, and dispensing eyewear. Remain current with evolving technology, processes, and product knowledge. Set, cancel, and reschedule appointments. Answer phones and directing calls. Maintain an understanding of insurance plans. Creating insurance claims and checking benefits. Operating Point of Sale terminals and inputting customer information and collecting proper payment. Check-in and stock shipment of incoming frames. Use of the Lensometer to ensure all prescription lenses are correct.

Support Store Manager and Assistant Store Manager with driving sales. Team/Shift leader in absence of management. Open and closing operations of the store. Deliver sales effectively through customer service. Demonstrate Claire’s products. Processing store deliveries, visual merchandising, stock takes, markdowns and promotions. Ensure the store looks presentable and inviting to customers. Trained ear pierce specialist.

Engage all customers and mall patrons. Act of brand ambassador. Stay up to date with store products and product brands. Stay current on new merchandise and fashion trends. Have knowledge of all promotions, contests, and incentives. Operate the Point of Sale system effectively. Achieve individual sales plans and goals