Daily acquire new clients, & retain existing clients. Gather, organize, & enter client information into the computer.Following a check list of duties daily. Making phone calls to clients, & receiving phone calls from clients. Operating upto 3 lines on a telephone. Looking up important information for clients. Client & patient record keeping. Multitaskingbetween computer, phone, & in person interactions. Provide professional costumer service skills. Keeping neat, &very detailed notes for all client interactions.

•50+ new customers a year • Return customers • Administration of medications in a timely manner • Great customer outreach through maintaining up to date media publicity and marketing through social media sitesand web page management.

Provide administrative support, providing customer service, as well as performing various clerical duties, to ensuresmooth running of the office. Served as front line and first point of contact for all clients, staff and others who walkedin, called, or faxed. Provided friendly, efficient, and informative customer service, ensuring that all questions wereaddressed, appointments scheduled, and information provided. Resolved questions, concerns, and problemsefficiently, politely and discretely.

Caring for animals, conduct laboratory tests, answering the phone(up to 4 lines), making appointments, recordkeeping, drawing up vaccines, cleaning with proper chemicals/methods, medicating animals, running blood work,restraining animals correctly, using computer programs such as word, excel and corner stone, medical abbreviations,assisting customers, selling products, and also some training as a receptionist.