Brittany Cabrera Email & Phone Number

New York, Ny, Us

Own the 3PL order operations and ensure orders are transmitting properly and on time for International and B2B sales channels,Monitor 3pl SLAs and point of contact for 3plOwn order reconciliations related to all B2B outbound ordersLead onboarding and implementation of new software and systems related to orders, e-comm customer experience, and reverse logistics.Project manage new product launches and ensure inventory positions can support sales forecastsWork cross functionally with Sales, Marketing, Finance, and Supply Chain on high level company goals and projectsManage training and coaching of Omni-Channel associates to ensure orders are entered accurately per B2B customer guidelines

New York, New York, Us

Collected customer data and survey answers to present relevant information to the executive team, helping dictate next steps with regard to acquisition and product development.Facilitated the opening of two additional fulfillment centers, creating rulesets and technical pathways for the fulfillment of specific orders typesManaged the supply chain of several new products, spearheaded the operational launch of those products from research and development, to production and shipment to customersIncreased average order value 9% by identifying and improving inefficiencies in existing Supply ChainTracked and projected inventory at multiple fulfillment centers, submitting POs and planning the logistics of moving product from manufacturer to storage to fulfillment centerWorked with manufacturers in China and the United States to develop new products and bags based specific standards, design and regulationsSingle-handedly notified and followed through with the testing of customer complaint relating to quality control, resulting in the discovery of a contaminated supply chain and a voluntarily recall of productActed as Customer Experience associate, taking over the major duties of the manager when needed Liaison between customers and operations

Minneapolis, Mn, Us

Responsible for sales and customer service within the Electronics department, often managing the 3rd party Target Tech vendors Work with other departments as needed, often assisting with stock, visual standards, and customer service store-wide

Buffalo, Ny, Us

Clean assigned rooms, halls and restrooms in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards.

• Assisting Guests with locating and purchasing products• Keeping Apparel neat and fully stocked• Keeping the Apparel room free of clutter • Making sure products are correctly priced and labeled

Indianapolis, Indiana, Us

Responsible for all customer delivery questions and complaints for the surrounding market of storesUtilized internal tools and systems to coordinate logistics for customer deliveriesAssisted in-store customers with sales and customer service related questions

Richfield, Minnesota, Us

Performed administrative duties for Mobile Sales Team Managed local store’s Twitter account, answering customer queries and announcing promotions. Additionally, performed Twitter customer service at the global level as needed and was regularly awarded for my timeliness and effectiveness.Led Customer Service and Operations at the store level; responsible for regularly training and coaching employees on products and services to maintain consistent, quality service across the team.Responsible for sales and training of customers purchasing new productsPerformed daily opening/closing duties: paperwork, stock counts, register and safe counts, etc.Performed interviews with GM