Corryne St. Cyr (Bistarkey) Email & Phone Number

Port Arthur, Tx, Us

- Design and facilitate orientation programs while collecting and analyzing feedback to improve the onboarding process.- Manage the complete customer lifecycle of 200+ communities, encompassing onboarding, value attainment, engagement tactics, growth initiatives, and renewal efforts.- Regularly performed virtual trainings with annual opportunities to travel for in-person trainings.- Curate and present quarterly trainings for 1,200 communities to expand product knowledge and… Show more - Design and facilitate orientation programs while collecting and analyzing feedback to improve the onboarding process.- Manage the complete customer lifecycle of 200+ communities, encompassing onboarding, value attainment, engagement tactics, growth initiatives, and renewal efforts.- Regularly performed virtual trainings with annual opportunities to travel for in-person trainings.- Curate and present quarterly trainings for 1,200 communities to expand product knowledge and reinforce best practices.- Conduct annual business reviews with Executive Accounts to collaborate on potential business opportunities by utilizing data insights to ultimately strengthen or foster a customer relationship.- Coordinated with Support, Marketing and Sales teams to build and execute value-add campaigns resulting in a 30% growth in social media engagement.- Lead, mentor, and manage a high-performing content freelance team, fostering a collaborative and results-driven work environment. - Create and manage the content budget, ensuring efficient allocation of resources and optimizing ROI.- Roadmap and source video content for a cloud based Content Manager utilized by over 2,500 communities.- Collect feedback through NPS scores and touch points with senior living engagement professionals, growing satisfaction by 45%. Show less

Beaumont, Texas, United States

• Ensured a positive guest experience through prime customer service with 800+ guests per week to improve customer relations.• Onboarded and trained 30+ staff to deliver maximal throughput while maintaining top-tier customer service. • Worked collaboratively with the board of directors to develop operational, marketing, and business plans to ensure profitable growth and proper role out of seasonal plans. • Consistently exceeded sales, throughput, and critical item variance… Show more • Ensured a positive guest experience through prime customer service with 800+ guests per week to improve customer relations.• Onboarded and trained 30+ staff to deliver maximal throughput while maintaining top-tier customer service. • Worked collaboratively with the board of directors to develop operational, marketing, and business plans to ensure profitable growth and proper role out of seasonal plans. • Consistently exceeded sales, throughput, and critical item variance goals set to measure growth and minimize waste. Show less

Apex, North Carolina

• Independently managed the patient schedule, answered all client calls, and processed payments while maintaining the workflow of the office. • Managed creative direction of the social marketing by strategically posting hospital promotions after analyzing consumer engagement and drawing conclusions from user data.• Promoted to anesthesiologist role after exhibiting critical thinking skills and clinical knowledge after 4 months of employment.

Paradise, Ca

• Coordinated admission processing and release paperwork for more than 40 patients daily while gathering and verifying insurance coverage in a fast-paced environment. • Provided information to insurance companies in order to assist with billing while collecting copays when appropriate.

Paradise, Ca

• Taught, implemented and maintained policy and procedures covering patient privacy.• Reported privacy breaches to the state and federal governments when necessary.• Attended committee meetings for various project improvement groups while tracking progress and creating and implementing process improvement techniques.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor Of Science (Bs), Health Service Administration, Graduated