• Manage key architectural accounts within two regions, 11 states total• Generate project specifications by working with architects, designers, specification writers and facility managers• Tour job sites with contractors and colleagues on this distributor and contractor side. • Review plans to help determine correct products for wall partitions and exterior wall assemblies• Present CEU presentation and attend/host tradeshows to provide product knowledge and education for the AEC industry• Utilize salesforce CRM as a business collaboration and communication tool• Collaborate with Building Science Teams on projects that require more analysis such as dewpoint, WUFI, thermal bridging calculations, acoustical review, etc. • Increased specification by 18% from January 2020 to January 2021Region specific presentations, geared toward NFPA 285 and fire safety and exterior wall solutions for hot-humid climates (climate zones 1-3)

• Support Architectural Sales Representatives and District Managers by planning, attending, organizing, and presenting at lunch demonstrations, walk-throughs, and tradeshows• Call on architects and interior designers to promote and sell our ceiling products, in a business-to-business environment, and make follow-up connections• Travel with Architectural Sales Representatives and District Managers to make project calls, seek out substitution opportunities, and meet with distributors to sustain business relationships• Implemented and co-developed one training program for the District Managers and currently implementing and developing a second training program for Customer Service Representatives, Technical Services, and new hires• Drive and assist in both internal and external sales opportunities• Presenting AIA accredited CEU presentation and training on stone wool products • Support firms within the Chicagoland and NW Indiana markets • Mentoring and training employees in other support roles

ROCKFON® is a leading provider of acoustic stone wool and metallic ceiling solutions and suspension systems.With the acquisition of Chicago Metallic®, ROCKFON provides customers a complete ceiling system offering combining ROCKFON stone wool and specialty metal ceiling panels with Chicago Metallic suspension systems.• Support Architectural Sales Representatives and District Managers by planning, attending, organizing, and presenting at lunch demonstrations, walk-throughs, and tradeshows• Call on architects and interior designers to promote and sell our ceiling products, in a business-to-business environment, and make follow-up connections• Travel with Architectural Sales Representatives and District Managers to make project calls, seek out substitution opportunities, and meet with distributors in order to sustain business relationships• Implemented and co-developed one training program for the District Managers and currently implementing and developing a second training program for Customer Service Representatives, Technical Services, and new hires• Drive and assist in both internal and external sales opportunities

PEP’s mission is to enlighten youth on how to take advantage of the educational, technological, and recreational outlets in society and transfer that knowledge into a successful self-sufficient life. Our mission also includes assisting the disadvantaged families, children, and senior citizens of Chicago’s Cabrini-Near North, Lincoln Park, Old Town, West Town, Near West, Loop and Streeterville communities.

The purpose of the Executive Support Officer is to comprehensively provide, develop and maintain an efficient, effective, ethical, and confidential executive administrative and business support service, to the CEO and EVP's of the company, and to provide advice and assistance including decision-making in their absence. Key accountability examples: • Manage the office of the CEO and Principals providing confidential, executive and secretarial support including the production of high-quality documents, enquiry screening, diary management and timely provision of necessary documentation. • Prioritize and provide administrative and business support including email and meeting management, equipment maintenance and travel organization. • Using discretion, autonomously examine, redirect and respond to incoming correspondence for both the CEO and Principals (including papers and reports) to determine and coordinate action and priorities; and where appropriate prepare replies for consideration (within defined boundaries). • Use a wide range of systems to assist in the process of financial, human resource, travel, and procurement requirements. • Provide research and project assistance, including the preparation of briefing notes and reports as required by senior management. • Maintain an effective records management system and manage computerized databases to implement efficient mail and document tracking. • Liaise, consult, and maintain effective relationships with team members, and internal and external clients. • Be an effective team member, willing to learn and actively participate in a high performing team by contributing to the quality improvement of operating procedures• Assist and support senior staff and clients of both the CEO and Principals of Neurensic

Under general direction, serves as Executive Assistant to the CEO/Office Coordinator; independently performs a wide variety of responsible and complex administrative, technical, programmatic, and secretarial duties to relieve assigned executive staff of technical, as well as general administrative details; participates in the development, implementation, and administration of administrative policies, procedures, and programs; prepares a variety of fiscal, administrative, and operational reports; and serves as a liaison with the CEO and staff and outside agencies.-Implement and manage office operations-Assisting with clerical/bookkeeping duties and preparing weekly bank deposits-Maintaining office records, including records of all office expenses-Scheduling meetings and appointments-Coordinating the purchase and maintenance of office equipment-Coordinating with building maintenance staff and service vendors-Working with the VP of Administration & Strategic Projects to refine and administer office policies and procedures-Providing basic IT support to staff, including serving as a liaison to IT contractor-Running errands and performing miscellaneous job-related duties as assigned-Coordinating special events (Chases Corporate Challenge, company happy hours, holiday party, etc.)-Assisting the CEO with meetings, travel arrangements, miscellaneous duties, and calendar arrangements-Coordinating travel for the company, including all four offices (Chicago, Champaign, Cambridge and Shanghai)

I worked closely with the Vice President for Board and Community Relations helping manage her workload, organize her day and free up her time by providing administrative support, usually on a one-to-one basis. Many of my tasks included, but not limited to: • Devising and maintaining office systems, including data management and filing• Arranging travel, visas and accommodation and, occasionally, traveling with the manager to take notes or dictation at meetings or to provide general assistance during presentations• Screening phone calls, enquiries and requests, and handling them when appropriate• Organizing and maintaining diaries and making appointments;• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager• Carrying out background research and presenting findings;• Producing documents, briefing papers, reports and presentations;• Organizing and attending meetings and ensuring the manager is well prepared for meetings• Liaising with clients, suppliers and other• Planning and organizing community events • Assisted with minor PR work; reaching out to vendors for advertising community events and spreading the word for community events