Brittany Downard

Brittany Downard Email and Phone Number

Infrastructure Delivery Technician | Detail-Oriented, Hardworking, and Efficient | Specialized in Hardware Troubleshooting
Brittany Downard's Location
Columbus, Ohio, United States, United States
About Brittany Downard

I've always had a love of technology. I grew up on Air Force bases where I spent some of my formative years admiring aerospace engineering. That was the foundation for my interest in science, hands on work, and tech as a whole, and it's an integral part of why I want to work in hardware/networking troubleshooting and repair. I've recently had the opportunity to follow my 10 year career in customer service, heavy equipment operation, and asset protection with the Per Scholas program where I learned: -SOHO Configuration -Network/Hardware Troubleshooting-Printer Repair -And more...I'm looking forward to starting my career as a Data Center or Hardware Technician and furthering my education.Outside of my career aspirations, I enjoy reading, bouldering, running, rockhounding, and basketball.Skills: Customer Service, Time Management, Problem Solving, Client Communications

Brittany Downard's Current Company Details

Infrastructure Delivery Technician | Detail-Oriented, Hardworking, and Efficient | Specialized in Hardware Troubleshooting
Brittany Downard Work Experience Details
  • Marco'S Pizza
    Delivery Driver
    Marco'S Pizza Jun 2023 - Oct 2023
    Operated a POS (Point of Sales) system to process cash, credit, and debit transactions for paymentUsed de-escalation tactics to quickly resolve customer complaints regarding incomplete orders or other issuesTransported deliveries, roughly 3-6 orders per hour, quickly and efficiently using GPS navigation and Marco's delivery appCoordinated and communicated with customers via text and phone call
  • Fish Window Cleaning
    Business To Business Sales Representative And Cleaning Technician
    Fish Window Cleaning Nov 2022 - Jun 2023
    Requisitioned supplies or equipment including poles, squeegees, towels, and more from upper management to effectively complete cleaning and maintenance dutiesPerformed window cleaning services for 10-20 commercial buildings dailyIntroduced employer to a business-to-business contact database (Apollo.io) to bypass lower management by gathering contact information and sending out proposal forms directly to upper management of commercial buildingsProvided window cleaning estimates to local businesses in the Columbus area and secured new sales and repeat business
  • Victoria’S Secret
    Asset Protection Officer
    Victoria’S Secret Jan 2021 - Nov 2022
    Patrolled commercial premises to prevent and detect signs of intrusion and ensure the security of people, products, and propertyActed as a first responder in medical emergencies and provided First Aid as certified through the American Red CrossProvided thorough reports via email to facilities, upper management, and the police on incidents and suspicious behaviorWorked alongside the on-site Sheriff Department Deputy to investigate suspicious behavior and safety threats by monitoring security camera footage, entry and exit points, and maintaining frequent communication in person or via radioUtilized logging software on PC to track incoming and exiting trucks and visitors
  • Esporta Fitness
    Janitor/Front Desk
    Esporta Fitness Feb 2020 - Jan 2021
    Cleaned and repaired exercise equipment using hand tools such as wrenches and screwdriversAssisted hundreds of members with clerical or payment issuesSigned up interested guests for memberships on a regular basis via Esporta employee website
  • First Drive Logistics
    Commercial Driver
    First Drive Logistics Nov 2019 - Mar 2020
    Performed vehicle inspection before and after each routeMaintained delivery logs via proprietary mobile app for pick up and delivery of productsActed as courier and ensured safe and successful delivery of 250-300 products dailyWorked with dispatch to drive without GPS navigation in rural areas and reach locations efficientlyAdhered to motor vehicle laws and company regulations, passing biweekly assessments on driving performance, and ensuring safety at all times

Brittany Downard Education Details

  • Per Scholas
    Per Scholas
    It Support Training
  • Per Scholas
    Per Scholas
    Information Technology
    View
  • Worthington Kilbourne High School
    Worthington Kilbourne High School
    High School Diploma

Frequently Asked Questions about Brittany Downard

What is Brittany Downard's role at the current company?

Brittany Downard's current role is Infrastructure Delivery Technician | Detail-Oriented, Hardworking, and Efficient | Specialized in Hardware Troubleshooting.

What schools did Brittany Downard attend?

Brittany Downard attended Per Scholas, Per Scholas, Worthington Kilbourne High School.

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