Brittany (Eldridge) Lehane Email & Phone Number

Boston, Ma, Us

United States

United States

Foxbourough Ma

• Administration, creation, review and approval of ongoing manufacturer and license agreements (Microsoft)• Primary focus on the support of net new SMB customers and our existing base of Microsoft clients purchasing under Open, Open Value, and CSP.• O365 Technical and Licensing Support with focus on CSP• As a subset, outreach to our Account Managers to ensure communications to client• Ensure On-Time requirements for Annual True-Up orders• Ensure Pro-active support for customer agreement Renewals• Assist in the management, responses to, or response support for Microsoft Team mailbox of general licensing questions• Database generation and upkeep for new and existing customers and their agreements• Acquisition and reporting of the licenses to the manufacturer and fulfilment of cancellations• Coordination function with internal departments, external partners, manufacturers and customers• Acceptance of administrative tasks in the support and administration of volume licenses• Support of internal departments and customers in regards to VL programs and licensing for Microsoft• The LDS is able to position and represent all elements of the PCM software value proposition to clients and partners.• Assistance with reconciliation of Microsoft program incentives• Assistance with monthly VL newsletters, webinars and required reporting• Technical support and handling of internal tools, development of these tools as well as support for tools and systems provided by Microsoft (i.e. explore.ms, eAgreements, VLSC, VLPC, ect)• Daily use of CRM and SRC for Account Management and Quoting purposes• Industry Expertise: Expert in industry trends including competitive and market dynamics, product, licensing and technology trends.• Additional duties as assigned.

North Dartmouth Ma

Job Description:The Membership Acquisition and Retention Manager is responsible for increasing the eligible member base and meeting Membership Fee Income goals. Responsibilities include, but are not limited to:-Works with the General Manager to execute training,membership directives, programs and strategies to increase the eligible membership base for approximately 1-2 clubs -Provides direction and monitors ongoing executionand reports program compliance as it pertains to Membership Desk and Front Line Operations -Identifies and implements additional training,motivation or contests as needed -Responsible for all Member/Service Desk operationalfunctions (i.e. hiring, staffing, performance reviews, corrective action, Member/Service Desk audit compliance, Sales Rep check-in, etc.) -Performs additional tasks and/or responsibilities as assigned

•Solely responsible for combining two warehouses into one new facility.•In charge of organizing and implementing new locations for hundreds of production parts in order to maximize efficiency and adhere to FIFO date codes.•Daily support of assembly lines by locating and keeping records of needed material using Oracle and Excel Spreadsheets. •Maintaining a given amount of material on the shelves at all times to keep production running by performing weekly cycle counts.•Daily coordination between Material Coordinators, Supervisors, and Spiders.

• Delegate tasks and train staff in order to maximize efficiency and establish priorities• Supervise the store’s crew through assigning, directing and following up on all activities• Effectively communicate information both to and from store management and crew• Assist customers with their questions, problems and complaints• Price merchandise, stock shelves• Execute the displays, sign and inventory of weekly, major promotional, and seasonal merchandise• Complete random cash verifications; electronic journal tape checks; monitor cashier analysis report• Identify and react to shoplifters and apprehend to secure company assets• Execute and document: cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rainchecks.• Deliver deposits to and from the bank and balance imprest fund• Execute the daily cash report and weekly summary

Bachelor Of Science, Marketing

Activities and Societies: Softball Team

Education record