-Develop staff schedules and ensure payroll hours are accounted for.-Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant’s accounting policies and procedures.-Oversees inventory for all front of house materials, tools, and equipment.-Recruit, interview, onboard, train, and supervise all FOH employees. Collecting staff performance data through customer feedback and analyzing with the management team.-Maintains a positive work environment leading front of house staff in strategic planning and problem-solving throughout the flow of dinner service and events.-Coordinate analysis reports for all FOH labor and supplies costs to review with the leadership team during weekly management meetings. actively recommending data-based improvements and creating solutions with the team. -Lead pre-shift meetings as well as the daily operations of restaurant service within guidelines of Illinois BASSET and SafeServe Food Requirements. Collaborates with Social Media coordinator to create content marketing restaurant and analyze its effectiveness with management team.

- Maintains excellent customer service as the first level of contact for all guests, simultaneously providing leadership training to the host team to work collaboratively with the management team in a fast-paced, James Beard award-winning restaurant.-Create floorplan and strategically coordinate flow of seating for guests, communicating that with team during daily meetings while collaborating with leadership team. - Manages reservations using point of sale software and booking technology, providing solutions in real time for any technical or hardware issues with guests and escalating further urgent issues with management, as needed.- Multitasks managing guest experience and flow of service with checking coats, documenting reservations and guest experience, and assisting other administrative tasks as needed. - Communicate time management with guests and staff tactfully to make sure all are timely and comfortable.

- Creates content on Youtube, TikTok, and Instagram using both visual and written skills obtained through continuous learning.- Grew and monetized social media accounts to market sales of over $20K in brand ambassador revenue since 2020. - Acts as one-person service desk troubleshooting any problem identified after creating an analysis of the content posted, creating solutions for better performing content in future.- Manages BadAuntBB.com and Print on Demand E-Commerce brand using various WordPress and WooCommerce functions!

- Supported co-president and office manager alongside a team of 18 people with various administrative duties such as: reception, processing mail, mail distribution, office supplies upkeep and ordering, processing expense reports or and managing catering contracts.- Created detailed financial reports to process approved job contracts to accounting and project management departments. - Verified all client contracts and proposals to ensure most accurate information to be transferred to other departments and clients.

-Was first point of contact for Office of the building at major commercial/residential property management firm in Chicago's elite shopping district, Michigan Avenue-Works closely with executive management ensuring office fluidity-Acted as liaison between tenants, management, and building maintenance-Scheduled interviews and deliveries for office in regards to supplies and labor-Acted as interoffice mail courier for executives and assistants and courier for important out of office documents and financial documents.- Screened and received phone and mail reception for executive management-Filed and assorted confidential tenant, security, and lease documents

-Served as first point of customer contact and primary liaison with building management while completing various administrative duties assigned-Planned, directed and coordinated essential tasks including reception, security, maintenance, mail, archiving, catering, and recycling -Maintained and ordered office materials and food as needed after recording inventory-Retained cleanliness of office for fluidity with team members with various kitchen and office chores

-Acts as Executive Assistant to manager and owner of salon -Performs day-to-day operations in accordance with salon manager’s needs and company policies.- Provide excellent customer service to all clients; assist the salon manger with training and mentoring of all staff regarding same.-Professionally handle client concerns, soliciting the assistance of the Salon Manager when appropriate.-Assist with scheduling of other employees, housekeeping, and other staff -Support management roles and responsibilities in accordance with company policies (i.e., bank deposits and billing reconciliation).

-Applies makeup to various clients-Travels as necessary to provide customers with makeup services and excellent customer service

- All duties as assigned to a Teller 1 - Verifies cash and balance drawers, vault and coin machine.- Opens and closes the location, following established procedures.- Assists with monthly and quarterly audits.- May act as a vault teller, maintaining an adequate cash supply to serve customer needs and may order cash from Fed and arrange for shipment of excess cash.- Acts as a Customer Service Representative, opening accounts for new and existing customers. - Acts as Branch Manager or BSM as required.

-Coordinate Company Events alongside Event Coordinator-Assist with Office Mail Distribution-Assist office manager with various administrative duties as assigned-Served as first point of customer contact and multitasked various adminstrative duties as assigned

- Processed all transactions accurately and efficiently while adhering to all established teller procedures and money security procedures.- Referred clients to monetary instruments based on their needs - Developed and maintained a thorough understanding of national banking regulations.- Strengthened ability to multitask between consumers and learning regulations- Communicated effectively and positively, assisting customers in every way possible. - Developed and maintain a working knowledge of branch imaging equipment- Assisted customers with Safe Deposit Box access

- Handled cash registers, inventory count, and food preparation- Held responsible for opening and closing store- Promoted to train new employees- Learned company information about managing businesses and small franchises