Brittany Gates Email & Phone Number

Dallas, Texas, Us

Brooklyn, New York, Us

Assisted executive level staff and senior leadership with calendar management and administrative support. Assisted with monthly expense reporting for 2 executive leaders. Owned the event planning for the building (400+ employees) and employee engagement events and meetings for corporate staff. Owned messaging and slide decks for the building. Created digital media utilized for training purposes in the warehouse. Owned all vendor relationships for the building. Assisted with booking domestic and international travel for leaders.

Frisco, Texas, Us

Assisted with providing administrative support to the CEO including: staff scheduling, payroll, and marketing. Executed special projects and utilized self-initiative to find creative solutions for a variety of obstacles. Independently handled client complaints and escalations. Resolved human resources matters within the organization. Assisted with time-sensitive matters, human resources matters, and highly sensitive information with efficiency and sense of urgency.

Dallas, Texas, Us

Assisted senior business leaders and executive C-suite leadership with a strong proficiency with all types of computers, phones, office equipment, and mastery of Microsoft Office programs, SAP, Concur, and working in a Windows environment. Organized meetings, international and domestic travel, agendas, and complex calendar adjustments. Curated and executed internal events. Assisted the human resources team with administrative tasks, duties and projects with high emphasis on confidentiality. Created and published company-wide internal memos and announcements.

Irving, Tx, Us

-Responsible for overseeing internal and external generated requests. Interacted with utilities, third parties, and various energy providers to ensure accurate & timely action on customer transactions. Ensured accurate processing of all transactions for assigned functions, including but not limited to the following transaction types: enrollment, usage, invoice remittance, changes, & drop transactions.

Irving, Tx, Us

-Promotion to the Specialty Customer Care department. Provided general customer service for commercial & residential accounts in all states served by Ambit Energy & accounts in all Ambit customers outside of the Texas market inlcuding electric, gas, & solar energy. -Volunteered for & assisted in offline work to support leadership including, but not limited to: special projects and team lead case work backlogs. Individually selected by IT to be involved in the testing & launch of new internal program "Bluenet II" to provide input & feedback on behalf of the call center.

Irving, Tx, Us

-Answered inbound calls for general customer care support for all Texas commercial & residential accounts. Completed outbound collection calls.

Charlotte, Nc, Us

Completed outbound phone calls from an automatic dialer system to inform customers about newly opened checking, savings, online, & credit accounts (i.e. benefits, fees, BofA products, programs, etc).

Greeted & advised walk in customers, answered incoming phone calls. Register & bill clients. Maintain relationships with fleet accounts & manage their monthly billing statements. Manage store media pages (Facebook, Twitter) & assist with ad campaigns. Managing of all automotive part shipments. Oversee deliveries including shop supplies & automotive parts.

Greeted & welcomed visitors, students and faculty. Issued student & faculty ID cards. Managed Student Life & campus bulletin boards. Hosted & assisted with Student Life events.

Bachelor Of Applied Arts & Sciences

Associate Of Arts (A.A.)