Brittany Glenn Email & Phone Number

San Antonio, Texas

Customer service via chat and floor walking to help the new classes coming into the floor.

Utilized various tools (google search/social media) to customize advertising to specific demographicsConnected with various clients and managed multiple aspects of target acquisition, including both phone communication and face to face consultation to acquire new business.Resolved various concerns/complaints from both new and existing clients in order to accommodate their needs and further deepen their relationship with the company.Consistently exceeded expectations from management in regard to various business needs/metrics.

San Antonio, Texas

Supervised the completion of the various days to day needs of the campus/facility.Handled disputes between clients and counseled individual clients with their concerns/problems.Ensured various day to day security procedures /company practices were followed by staff and clients

Overton, Texas

Ensured the safety and security of all inmates/staff by monitoring various security procedures/protocol were followedManaged the central control room, handling daily security / processing of staff members in and out of the facility.Performed various procedural/security compliance checks throughout the various areas of the prison