Hours per week: 40Series: 1802 Pay Plan: SV Grade: GSupervisory Transportation security officer (This is a federal job)Duties, Accomplishments and Related Skills:•Provides input to supervisors and managers concerning a variety of human resources matters including, but not limited to, employee performance, promotions, reassignments, awards, etc.•Implements security screening procedures in accordance with TSA objectives and directives.•Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information.•Responds to breaches of security and emergency situations.•Train and mentor team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, etc.).

Hours per week: 30LibrarianDuties, Accomplishments and Related Skills:•Clerical Office/Supervisory Duties.Independently assisted in the overall school library functions by maintaining catalogs, lists, and records in the computerized library system: processing, circulating, and shelving books and various learning materials; stamping, labeling, mending, and cleaning library books and other learning resources; and performing regular inventories.• Provided assistance to teachers in the instruction of information retrieving skills from the District's computerized library system.• Provided assistance to students in accessing information literacy and research materials aligned with units of study.• Assisted parents with accessing library services for students.• Supervised students visiting the library media center and may supervise and review the work of student helpers or service students.• Developed and trained other develops new teaching material to improve the learning rate of the student.• Applied and trained others to apply education principles in developing and following specific teaching methods and techniques that were consistent with the learning requirements.• Enhanced and trained others to enhance curricula, teaching tools and class contents by using realistic scenarios based on experiences

Hours per week: 20Case managerDuties, Accomplishments and Related Skills:• Field Inquiries and refer individuals to appropriate APLA staff/programs or outside agencies.• Assure client and volunteer confidentiality as defined by APLA policy and procedures.• Conduct intakes and Assessment with client face to face and complete the data entry.• Assist case manager on call by seeing client and give referrals.• Update client’s record of all interactions and transactions via the computer database system.• Progress note all specific feedback from clients regarding satisfaction of services provided and forward to Clientline supervisor.• Maintain a sufficient stock of forms, envelopes, informational/educational materials, resource guides, handbooks, office supplies and any other related materials necessary to respond to individual requests.• Assist in preparing outreach materials to inform the public about Clientline services.• Collect statistical information and provide written reports.• Assist with reception.• Perform other duties as assigned.• Train and supervise new hires.• Experience with High Call Volume.

Delegating work duties to individual staff members.• Supervised and provided back-up for other customer service representatives when needed.• Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.• Processed daily invoices and billed renewed invoices to clients.• Responsible for supervising a team and ensuring duties are completed correctly and efficiently.• Handled both dial-in and dial-out phone contacts with professionalism during an average of 60 calls per day by answering customer inquiries, solving problems and providing new product information.• Performed store opening and closing duties, including counting cash drawers and checking all equipment for proper functioning.• Managed quality communication, customer support and service representation for each client.• Worked under strict deadlines and responded to service requests and emergency call-outs.Manager: Margaret (310-756-8600)