Brittany Hancock Email and Phone Number

•Responsible for providing clinical medical assistance and support to managing physicians (including chart review, patient interview, suture removal, wound care, drawing up injections, coordinating any and all recommended MD treatment)•Manage multiple phone lines•Develop, continuously assess and maintain patient scheduling to ensure optimal patient flow•Responsible for entering charges and posting payments to accounts, collection of payments and management of cash receivables•Maintain an accurate filing system for patient records, patient charges, correspondence and business functions•Correspond with client companies and workers' compensation insurance carriers on patient accounts. Ensure that requested faxed reports are followed through on. Assist with mailing/faxing of medical records to the employers, referring physicians, and attorneys regarding work related injuries.•Verify insurance coverage and receive authorization for treatment if required on all patients•Handle daily and routine problems following proper channels of communication and recognize issues for referral to management

-Maintained an effective direct sales strategy using the guidelines established as the minimum level of activity; to include outside calls and sales trips-Maintained existing group accounts and booked new group business to expand the customer base and ensured budgeted goals were met-Built strong client relationships to encourage repeat business and enhanced the profitability of the hotel-Marketed the upcoming project of the Hilton Garden Inn & Home2Suites

-Received recognition for top sales representative in the Southeast-Handled all administrative aspects of the sales process for a multinational telecommunications corporation-Maintained knowledge of competitive offer, company products, pricing plans, and promotions-Provided efficient customer service and assistance in all aspects of product offerings and services

-Worked directly with law firm practices who assisted in managing legal cases around foreclosure-Responsible for keeping all billing and payment records current and accurate, as well as, imputing information into the company’s system-Responsible for filing & serving legal documents -Generated new foreclosure & collection orders for service of process by data input using an integrative software system-Managed process servers to ensure they were following procedure for legal document delivery

-Networked among surrounding businesses to increase sales and gain repeat customers -Communicated with a diverse population and managed multiple demands-Exercised exceptionally strong multi-tasking abilities

-Maximized sales through excellent customer service -Participated in event promotions for weekly specials-Led fellow servers in opening and closing tasks required daily

-Increased business by marketing the bands and bar promotions-Served 50-100 guests nightly with food & drinks

-Worked alongside Child Protection Education of America to help create awareness within the community-Provided product display placement and arrangement -Cultivated positive and enduring relationships with clients

-Received hands-on experience in all phases of food-service operations-Gained knowledge in multi-tasking to better assist guests-Marketed for the house band to increase profit

-Completed a college internship in the communications field-Wrote news and featured stories for in-house publications, the media website, and the media-Assisted in fundraising for events and concerts-Assisted in the implementation of the Extreme Home Makeover television show