Brittany Hicks Email and Phone Number
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Brittany builds trusting and dependable working relationships with people from around the globe to encourage collaboration, equity, and inclusion to drive innovation and creative solutions. A generalist by nature, her sweet spot is managing complex initiatives across multiple channels and steering them from concept to requirements to launch. She is comfortable engaging with stakeholders at any level of the organization and is often engaged in initiatives for Global Senior Management Teams. With a passion for increased Diversity & Inclusion within the workplace, she is an active leader promoting education, mentorship, and the advancement of women and historically underrepresented groups across all layers of the organization and within the communities she serves. She spent two years as the Chair of UNITY Chicago, C&W's LGBTQ+ Employee Resource Group (ERG) and remains an active ally, member of various ERGs, and co-conspirator for change across the organization. Leading through service not just for clients, Brittany is committed to giving back in the community, volunteering with non-profit organizations, fundraising for organizations serving the under-served and taking action to support and uplift marginalized groups in our local communities and around the world.
Cushman & Wakefield
View- Website:
- cushmanwakefield.com
- Employees:
- 45110
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Director, Impact StrategyCushman & WakefieldChicago, Il, Us -
Director Of Global Dei Governance And OperationsCushman & Wakefield Apr 2024 - PresentChicago, Il, Us -
Sr. Manager Of Global Diversity Equity & Inclusion GovernanceCushman & Wakefield Jan 2022 - Apr 2024Chicago, Il, UsGlobal leader, co-strategist, and program manager for DEI initiatives that drive measurable impact for our people, clients, and communities.Measured impact includes:• Reporting DEI Impact in the Cushman & Wakefield Reports • Design and implemented DEI Stakeholder reporting with DEI People Metric Dashboards to support Global Management and DEI Leadership in transparently tracking talent and accountability of DEI goals, commitments, and initiatives• Head of Canadian Indigenous Reconciliation • Leader responsible for strategy and global launch of annual DEI performance goal, required foundational DEI education and supplemental DEI events and learning experiences• Interim Director of Responsible Sourcing May 2023-August 2023 • Interim Director of our 9 Employee Resource Groups from October 2021-April 2022• Design and analyze our Global DEI Survey and DEI section of our engagement surveys to implement data driven action plans to address gaps and identified opportunities used to shape current DEI Strategy• Strategist and Program Manager of the Cushman & Wakefield Global Employee Assistance Fund, a $5M commitment to employee assistance programs for those impacted by the COVID-19 pandemic (March 2020-July 2021)• Current Recommendation Committee Member and previous Coordinator of the Cushman & Wakefield Charitable Foundation (2018-present)• Organized 4 consecutive years of Season of Giving an initiative that invites ERGs and colleagues to raise awareness, volunteer, and donate funds in support of serving underrepresented communities throughout the holiday season from Thanksgiving to New Years. -
Manager Of Global Diversity Equity And Inclusion GovernanceCushman & Wakefield Apr 2021 - Jan 2022Chicago, Il, Us -
Performance Management & Intake Lead, Technology & Data SolutionsCushman & Wakefield Jul 2020 - Apr 2021Chicago, Il, UsGlobal Leader in Technology Data & Solutions Team for Commercial Real Estate firm. Chicago Chapter Chair for our LGBTQ+ Employee Resource Group (ERG), UNITY, as well as active ally, member, and co-conspirator within all our ERGs to promote diversity, inclusion, and sense of belonging at Cushman & Wakefield for our people, our business, our partners, and our clients. Recommendation Committee Member for the Cushman & Wakefield Charitable Foundation focusing on philanthropic contributions across the US for children and youth in the areas of STEAM, after-school programming for the under-served, and homelessness prevention. Program Manager for the Employee Assistance Fund providing COVID-19 grant relief to C&W employees worldwide through our partnership with the Emergency Assistance Foundation. -
Global Technology Solutions Analyst & Executive Assistant To Adam StanleyCushman & Wakefield May 2018 - Jul 2020Chicago, Il, Us -
Global Technology Services Projects Coordinator & Ea To Adam StanleyCushman & Wakefield Jan 2018 - Apr 2018Chicago, Il, Us -
OwnerImagines Llc Mar 2015 - Mar 2018Consultant with focus on digital financial services for the underserved market in the US and abroad. Blaze and Ballast-Project ManagerManaged in-country research and co-wrote "The Case for Bank-Led Mobile Adoption Strategies in Haiti" an ICT assessment of Financial Institutions in Haiti. In addition helped create the "Interoperability Cost Analysis Tool" and "Interoperability Cost Analysis Tool Guide" which help financial institutions in Haiti comparing the cost of investing in new brick and mortar branches vs an interoperable mobile solution. Presented the finding at a WOCCU/USAid Sponsored Event for the entire financial sector in Haiti in April 2016.World Council of Credit Unions-Project Manager and Research AnalystSpent a year completing and analyzing market research on current state of mobile money in Haiti, interviewing local experts and meeting with financial institutions, mobile carriers, and the regulatory bodies within Haiti to report on the path to adopting mobile banking solutions for banks, credit unions, and MFIs. In addition created oversaw the execution of a country wide merchant survey to determine the challenges of mobile money adoption for merchant payments. This research has lead to additional funding by USAid and new initiatives on the advancement of mobile solutions for financial institutions.
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Program ManagerSnapcheck Mar 2016 - Jan 2018SnapCheck is a high speed, highly secure, and universally accepted solution dedicated to eliminating paper checks. Helped write new business to business API documentation, oversaw marketing and branding materials, and responsible for completing due diligence of new partner relationships. Helped launch web, android, and ioS applications while helping manage QA team in US and abroad.
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Director Program Management OfficeBoom Financial, Inc. Jan 2015 - Jun 2015Palo Alto, Ca, Us"Boom is the first cross border mobile banking service in the US. Our company’s mission is to be the most socially responsible financial services company servicing the complete needs of the underserved and unbanked consumer. We replace cash services like money transfer, check cashing and bill payment with a simple smartphone app, and provide access to over 150,000 retail locations for making deposits (Wal-mart, 7-Eleven, Walgreens, Winn Dixie, Safeway, CVS and more) and over 50,000 fee free ATM machines for making cash withdrawals.""Boom has built significant partnerships and relationships in the retail, wireless, government and financial services industries including: 7-Eleven, Visa, MasterCard, American Express, Shazam, Blackstone, Blackhawk, i2c, Cardtronics, WOCCU, Digicel, Sprint, Verizon, Brightstar, Diconsa (Mexico,) Le Levier Haiti,) US Department of State, and USAID."Managed launch of 2 prepaid card programs, as well as the first cross-border banking solution between Haiti and the US. Responsible for managing the relationships with 3 partnering financial institutions, 2 credit card companies, as well as 9 integrations partners such as retail load partners, mobile check deposit processors, card processors, mobile carriers, SMS aggregators, among others. -
Program ManagerBoom Financial, Inc. Nov 2013 - Dec 2014Palo Alto, Ca, UsResponsible for Product Service description of our VISA PIF, due diligence of technical and Financial Partners for the US Card programDesigned and managed Dodd Frank compliance regulations product enhancement for international money transfers Trained Call Center and Retail Teams in PCI compliance, CIP/KYC policies, and Dodd Frank Compliance -
In-Country Program ManagerBoom Financial, Inc. Jan 2013 - Oct 2013Palo Alto, Ca, UsResponsible for the design, plan, development, and execution of service launch in Haiti. Wrote Project Charter focused on the redevelopment of Boom’s core architecture to design a US and Haiti cross border transfer and mobile banking solution. Lead on the ground for research and analysis, testing and quality assurance, as well compliance, settlement, product, and operational documentation and training in English and French. Wrote KYC and CIP policy for Haiti Mobile Banking ProgramManaged and oversaw PCI compliance requirements for outsourced call center -
Pm/Relationship ManagerBoom Financial, Inc. (Previously M-Via) Mar 2012 - Jan 2013Responsible for multiple full project lifecycles from business development to final delivery, managing technical requirements, project timelines, strategic roadmaps, status reports and issues/risks lists.Vendor relationship management including completion of RFPs/RFIs, oversight of vendor fulfillment of contractual responsibilities, evaluation of policy and procedure adherence, and monitoring service level agreement performance.
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Projects Manager And Circulation SupervisorSan Francisco Conservatory Of Music Library May 2008 - Jun 2012San Francisco, Ca, UsResponsible for all special projects, task management and reporting, cataloging, scheduling, finances, processing all new acquisitions, and staff training. -
Restaurant Manager/Event CoordinatorPresidio Golf Course And Clubhouse Oct 2009 - Jun 2011Responsible for managing both restaurant operations as well as all private events, golf tournaments, and weddings.Supervised and trained a multi-lingual staff of over 25, setting their work schedules, conducting interviews for new hires and coordinating individual event responsibilities. Focused on creating more efficient, organized and productive work environment.Created policies and procedure manual for Front of House.
Brittany Hicks Skills
Brittany Hicks Education Details
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Cornell UniversityDiversity & Inclusion -
Project Management Academy -
San Francisco Conservatory Of MusicVocal Performance -
Cleveland Institute Of Music/Case Western Reserve UniversityMusic
Frequently Asked Questions about Brittany Hicks
What company does Brittany Hicks work for?
Brittany Hicks works for Cushman & Wakefield
What is Brittany Hicks's role at the current company?
Brittany Hicks's current role is Director, Impact Strategy.
What is Brittany Hicks's email address?
Brittany Hicks's email address is br****@****ake.com
What schools did Brittany Hicks attend?
Brittany Hicks attended Cornell University, Project Management Academy, San Francisco Conservatory Of Music, Cleveland Institute Of Music/case Western Reserve University.
What are some of Brittany Hicks's interests?
Brittany Hicks has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Brittany Hicks known for?
Brittany Hicks has skills like Event Management, Project Management, Event Planning, Public Speaking, Fundraising, Social Media, Social Networking, Leadership, Management, Teaching, Customer Service, Research.
Who are Brittany Hicks's colleagues?
Brittany Hicks's colleagues are Jillian Westland, David Raj, Harish Pateliya, Misael Teniente, Steven Trevino, Jeryl Teoh, P. Avinash Rao.
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