Brittany Hidalgo Email & Phone Number

Garland, Texas, United States

• Organize and maintain client files, records, and confidential information on shared drives (Google, Dropbox, personal drives).
• Plan and create scalable visual assets for creative projects such as logo evolution, branding materials, advertisement, and presentations using applications such as Canva or Adobe Illustrator.
• Coordinate symbiotic project communication with client while meeting deadlines through calendar management.

Dallas County, Texas, United States

• Responsible for overseeing all communication, clientele portfolio, and marketing strategies. Web creator and leader of social media presence, as well as upkeep of social media marketing. Assists in the management of.
• Generated reports on Hootsuite and Excel to conduct trend analysis for social media content and email marketing, identifying niche to optimize organic reach from 10% to 21% in a span of 3 months.
• Supported the planning and execution of events, webinars and conferences, including logistical coordination.
• Translated market trends into tailored updates for client focused software, website SEO, and social media platforms.
• Ensured brand message and voice consistency across platforms through creative copywriting and editing.

Garland, Texas, United States

• Introduced social media presence across all major platforms, increased engagement and brand recognition by 30%.
• Executed brand communication strategies, including promotions, sponsorships, and photo shoots, to increase brand awareness and engagement, that led to the contribution of revenue growth by 43%.
• Utilized graphic design skills to produce high-quality and visually appealing brand assets that effectively communicated the company’s message and values.

Dallas, Texas, United States

• Led risk management, professional client interaction, and ethics trainings for approximately 10 people.
• Maintained a detailed cash processing log for the main vault as the sole custodian for planned and unplanned audits.
• Provided superior customer service and customer satisfaction while cross-selling products and services, including million-dollar account referrals to the company private client program.

Garland, Texas, United States

• Prioritized daily tasks/ goals while coordinating and communicating with management to anticipate needs, address pending issues, and track goal progress.
• Promoted sales quota efficiency for a team of six by developing strategies using sales analysis and creating an incentive program to boost team morale.
• Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries daily which translated to a customer satisfaction rating score of 92%.

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Behavioral research (2020-2021), Microbiology research (2019-2020), Pre-med program

Associate Of Science - As, Health Professions And Related Clinical Sciences, Other

High School Diploma

Activities and Societies: Clinical Rotation Program, HOSA (Future Healthcare Professionals)