Brittany Hudson work email
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Brittany Hudson personal email
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Encouraging supervisor and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude, communication and relationship-building skills in higher education, hospitality & SaaS. Proficient in using independent decision-making skills and sound judgment to positively impact company success, learning outcomes and customer satisfaction. Dedicated to applying training, monitoring and morale-building abilities to enhance B2C & B2B customer experience and boost employee performance.Expertise: - Process Improvement - Product expert - Problem solving - Presentation development & delivery - Customer advocacy - Cross-functional collaboration - Written & verbal communication - Onboarding - Product training - Leadership - Analytical thinkingExtras:- Won an award for Making A Difference at The Oxford Partnership- Nominated for a Cleo Award for improving business processes at Cleo AI
Nomadic Land Camps
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Nomadic Land CampsUnited States
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Disaster Relief Administrative SpecialistNomadic Land Camps Jul 2024 - Present
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Disaster Relief Administrative SpecialistNomadic Land Camps Aug 2023 - Sep 2023
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Customer Experience AssociateInterior Define May 2022 - Dec 2022Charlotte, Nc, Us- Top 25% tickets closed monthly- Resolved wide range of complex queries via phone, email and live chat- Troubleshooted password reset issues- Processed returns, exchanges, modifications, refunds, and cancellations- Worked with internal teams and external vendors -
Customer Champion IiCleo Mar 2022 - May 2022London, England, Gb- Elevated team performance, customer satisfaction and new hire success; nominated for company award- Resolved escalated tickets- Mentored junior Customer Champions- Assisted with onboarding of new Customer Champions -
Customer Champion ICleo Jun 2021 - Mar 2022London, England, Gb- Generated and maintained extensive knowledge documents for internal use- Crafted 25+ automated chat responses to improve customer experience and reduce customer-handling time- Enhanced AI bot capabilities through data analysis from Intercom to better address customer queries and reduce incoming tickets
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Guest Services SpecialistMontecito Sequoia Lodge & Family Camp Jun 2020 - Apr 2021Us• Professionally managed high volume of guest reservations and arrangements• Balanced cash register, created schedules & compiled monthly accounting reports using Quickbooks• Positioned as overnight manager for responding to urgent requests• Assisted in providing guests with outstanding stays by collaborating across departments • Generated and updated family summer camp reservation sheets including customer details, dates of camp and room assignments• Improved room occupancy rate & maximized profit through on-the-spot sales -
Lead Teacher & Canvas Success SpecialistOxford Partnership Aug 2019 - May 2020Al Madinah, Al Madinah, Sa- Served as lead English teacher & advised other teachers of proper classroom management techniques- Provided online learning resources to students and teachers- Created online course in Moodle- Provided remote support for learning how to use Moodle and Canvas for students and teachers- Taught online using Zoom and online learning materials- Served as comment moderator during Canvas training for teachers- Provided one-on-one and small group sessions about Canvas using Zoom- Assisted other teachers in helping their students get into exams and utilize other features on Canvas -
Information Technology TeacherThe Oxford Partnership Mar 2019 - May 2019Al Madinah, Al Madinah, Sa- Taught students concepts related to networks and computers basics- Taught students how to use basic features of Microsoft Word and Microsoft PowerPoint- Helped students create portfolios showcasing their work- Helped students and colleagues prepare student portfolios for external verification- Verified other lecturer’s portfolio marking according to organization’s internal procedures
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Canvas Integration OfficerThe Oxford Partnership Sep 2018 - Mar 2019Al Madinah, Al Madinah, Sa- Travelled to multiple campuses to train students, teachers, managers, vice principals, and principals how to use Canvas- Provided one-on-one introductory support sessions- Redesigned an Introduction to Canvas course - Used Freshdesk to answer and resolve tickets - Used Outlook to provide remote assistance to staff - Created videos to provide guidance to staff- Troubleshooted problems with exams, images, audios, and grades not appearing on Canvas- Enrolled staff on Canvas- Utilized Zoom to meet with colleagues remotely- Built and scheduled exams in Canvas
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English TeacherThe Oxford Partnership Nov 2017 - Sep 2018Al Madinah, Al Madinah, Sa- Taught students reading, writing, listening, speaking and pronunciation- Used digital resources and creative activities to enhance students’ learning experiences- Collaborated with other teachers to co-teach and prepare lessons and activities
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University Prep English TeacherUniversity Of Ha'Il 2016 - 2017- Improved students' speaking skills with one-on-one conversational practice - Served on the Student Guidance Committee and collaborated to develop tutoring plans for students falling behind and recognition ceremonies to celebrate high-achieving students- Used Blackboard to disseminated supplemental materials and communicated with students outside of class
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English TeacherEf Education First Sep 2014 - Nov 2015Zurich, Zurich, Ch- Assessed students' current level of English via placement tests and interviews- Held parent-teacher conferences with translators to discuss students' progress along with recommendations to further improve English-language acquisition- Tracked students' grades and attendance and wrote reports to help monitor students' progress and identify behavioral/learning challenges
Brittany Hudson Skills
Brittany Hudson Education Details
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University Of North Carolina WilmingtonEnglish -
AspireshipCustomer Success Management
Frequently Asked Questions about Brittany Hudson
What company does Brittany Hudson work for?
Brittany Hudson works for Nomadic Land Camps
What is Brittany Hudson's role at the current company?
Brittany Hudson's current role is Customer Success | B2B & B2C Customer Experience | Process Improvement | Lion-Hearted Laugh 🦁.
What is Brittany Hudson's email address?
Brittany Hudson's email address is pr****@****hoo.com
What schools did Brittany Hudson attend?
Brittany Hudson attended University Of North Carolina Wilmington, Aspireship.
What are some of Brittany Hudson's interests?
Brittany Hudson has interest in Teaching, Writing, Yoga, Organic Farming, Editing, Music Production, Digital Photography.
What skills is Brittany Hudson known for?
Brittany Hudson has skills like Editing, Proofreading, Creative Nonfiction Writing, Poetry, Typing, Answering Phones, Customer Service, Email, Social Media, Journalism, Creative Writing, Copy Editing.
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