Brittany J. Gilliam (Woodfolk) Email and Phone Number

-Partners with senior leadership on special projects and initiatives.-Advises and coaches managers on recruitment, hiring, onboarding, employee engagement and grievances. -Performs benefit orientation for new employees.-Supports employee career development and training.Performance Highlights: - Assisted in implementing a new HRIS software by creating How-To Guides, registering 375 employees within the two-week deadline, and training staff on the software features.- Co-coordinated the highest attended annual holiday party (350 employees, volunteers, and guests) and annual employee health fair (12 vendors and 80 employees). - Spearheaded the inaugural annual Monticello Intern Mixer on Virginia Intern Day and the annual volunteer appreciation event during National Volunteer Appreciation Week.

-Manages the onboarding process for new hires in the Americas region, and creates a positive experience and smooth transition from candidate to new hire with a 94% retention rate within the 1st year for new hires.-Provides exceptional daily support to recruiters, hiring managers and candidates including: HRIS reporting and metrics, requisition creation, intake, interview, and debrief scheduling, travel coordination, and background checks.-Coordinates compliance reports and special projects, such as: work authorization audits and filing, immigration reporting, invoice and contract management, etc. Performance Highlights: - Created FAQ Guide for New Hires and the Facilitator’s Guide for all facilitators of virtual new hire orientation.- Co-led the development of the global job posting template, candidate surveys, and candidate communication templates and participated in the implementation of the interactive onboarding site, internship program and non-US employment benefits review.- Managed CFA Institute’s 2020 Summer Internship Program recruitment process by creating a strong candidate pipeline; filling 23 of 25 requisitions two months ahead of deadline.

Provides ongoing support and coaching to 190 employees and establishes a healthy, collaborative, and inclusive workplace culture.Performance Highlights: • Recognition. In 2018, our Recruitment and Retention department was recognized for attaining one of the highest retention rates of all Home Instead franchises in North America.• Process Development. Spearheaded the “New Hire Quality Assurance Process” to enhance the onboarding experience of all new CAREGivers.• Employee Engagement. Organizes quarterly meetings for over 200 employees and establishes the agenda, theme, and guest speakers. Creates a welcoming and positive environment to incorporate open discussion, respectful dialogue, and honest feedback amongst senior leadership, office staff, and CAREGivers.• Process Improvement. Expanded growth of the Be A Santa To A Senior Program by partnering with 12 local businesses and organizations, coordinating 80+ community volunteers, delegating various tasks to fellow coworkers, and assembling all necessary materials and supplies. Distributed over 3,000 gifts to 900 seniors in Charlottesville and surrounding counties.

• Managed front office operations including: greeting and directing customers, documenting and filing confidential information, scheduling appointments for employees and overseeing all office inventories.• Screened telephone calls and provided prospective clients and CAREGivers with requested information and resources.• Coordinated community volunteers and expanded growth by distributing over 3,000 gifts to 900 seniors for the annual Be A Santa To A Senior Program.• Organized and provided documents, reports, information and supplies to 5 departments, 140 clients and 170 CAREGivers in a well-organized and timely manner.

Our Therapeutic Mentoring program is designed to develop the necessary skill set for youth in need of therapeutic support to achieve success in academics, relationships with peers & adults, and as active community members.• Created specialized assessments and treatment plans for client.• Worked collaboratively with client and parent to establish, repair, and strengthen relationships.• Supported and motivated client to improve his grades and appropriately communicate with others.

• Organized materials and images for the Pride Overcomes Prejudice exhibition and walking tour.• Managed and coordinated the staff meetings, appointments, and calendar for the Heritage Center.• Helped to set the agenda for staff and board meetings and recorded the minutes.

--Communicated with various national museums to gain permission of use for high quality images for the Smithsonian Institution's Slavery at Jefferson's Monticello: Paradox of Liberty Exhibition Project.--Reviewed and proofread transcripts of interviews for the "Getting Word" oral history project.--Helped manage a collection of materials for the Mulberry Row Reassessment Project.