Manage multifaceted salon operations encompassing stylist recruitment, payroll management, cash register balancing, stylist training and development, and customer service. Attain and maintain excellence across quality, compliance, and customer service functions by deploying advanced systems and driving process improvements. Streamlined payroll process by identifying and implementing best practices across key functions. Marketed salon and styling products to key customers, resulting in… Show more Manage multifaceted salon operations encompassing stylist recruitment, payroll management, cash register balancing, stylist training and development, and customer service. Attain and maintain excellence across quality, compliance, and customer service functions by deploying advanced systems and driving process improvements. Streamlined payroll process by identifying and implementing best practices across key functions. Marketed salon and styling products to key customers, resulting in successful sales and 50% revenue growth. Equipped stylists with necessary skillset and knowledge of hair styling and cutting techniques by providing hands-on training on hair cutting, foil technique, as well as best-in-class customer service delivery. Entrusted to oversee daily expenses, record keeping, finances, invoicing, financial records upkeeping, business development, and project management. Oversee dynamic employee relations and needs and cultivate long-term relationships with them while providing consistent performance support to achieve operational excellence. Contribute extensively to building and maintaining strong market reputation above leading competitors by executing marketing campaigns, acquiring and assessing customer feedback, and accordingly optimizing marketing practices. Show less

Served a diverse clientele of ~25 patients per day and performed ultrasounds of multiple body organs, created comprehensive reports detailing findings for the physicians, and assisted doctors in making diagnosis by performing accurate reporting. Assisted in multiple clinical research projects involving testing medical devices for diverse medical conditions and precepted 15-20 assigned students. Played a pivotal role in obtaining new certifications, including the echocardiography… Show more Served a diverse clientele of ~25 patients per day and performed ultrasounds of multiple body organs, created comprehensive reports detailing findings for the physicians, and assisted doctors in making diagnosis by performing accurate reporting. Assisted in multiple clinical research projects involving testing medical devices for diverse medical conditions and precepted 15-20 assigned students. Played a pivotal role in obtaining new certifications, including the echocardiography certification, for the facility. Contributed extensively to a significant increase in patient influx, boosting revenue by approximately 25%.Proficiently managed PACs (Picture Archiving and Communication System) to effectively archive digital medical images.Provided expertise in establishing and upholding accreditation standards set by the Intersocietal Accreditation Commission Echocardiography (ICAEL). Show less

Successfully facilitated student enrollment into online programs by engaging with approximately 200 students per semester, employing persuasive communication to guide them through the enrollment process using a streamlined pipeline approach. Conducted presentations to large audiences, imparting education on financial independence and well-being to students, and contributing to increased business growth and customer base knowledge.Directly coordinated with ~100 students to assess their… Show more Successfully facilitated student enrollment into online programs by engaging with approximately 200 students per semester, employing persuasive communication to guide them through the enrollment process using a streamlined pipeline approach. Conducted presentations to large audiences, imparting education on financial independence and well-being to students, and contributing to increased business growth and customer base knowledge.Directly coordinated with ~100 students to assess their enrollment/course needs and successfully enroll them in multiple online programs per academic quarter while consistently meeting stringent deadlines. Addressed and resolve student queries during their thesis proposal creation, demonstrating solid research skills, as well as the ability to effectively communicate with and guide diverse groups. Guided students on multiple program offerings and opportunities by organizing and conducting workshops, educational presentations, and awareness seminars for them.Ensured enrollment advisors were well-versed in business development goals and enrollment procedures by providing hands-on training and coaching to them.Solely managed and excelled in multiple projects while consistently overdelivering commitments such as marketing campaign execution and analysis for online courses alongside supporting chat feature launch. Show less

Demonstrated strong organizational, interpersonal, and communication skills and attention to detail to provide comprehensive administrative support for existing organizational processes, enhancing operational efficiency. Assisted in managing the recruitment lifecycle from talent sourcing to interviewing and onboarding. Allocated tasks to team members to ensure all life insurers were up to date. Key responsibilities included payroll administration, log management, paperwork, and website… Show more Demonstrated strong organizational, interpersonal, and communication skills and attention to detail to provide comprehensive administrative support for existing organizational processes, enhancing operational efficiency. Assisted in managing the recruitment lifecycle from talent sourcing to interviewing and onboarding. Allocated tasks to team members to ensure all life insurers were up to date. Key responsibilities included payroll administration, log management, paperwork, and website design and development. Show less

Served in a patient-centric role, coordinating with 100+ incoming veterans and assisting 2 doctors’ offices with daily patient flow. Scheduled external medical appointments for veterans, as well as providing training to staff on prior authorization, and veteran background research. Delivered world-class customer service and timely catered to their requests, leading to attaining and maintaining a 95%+ satisfaction score. Leveraged solid problem-resolution skills to attain and maintain… Show more Served in a patient-centric role, coordinating with 100+ incoming veterans and assisting 2 doctors’ offices with daily patient flow. Scheduled external medical appointments for veterans, as well as providing training to staff on prior authorization, and veteran background research. Delivered world-class customer service and timely catered to their requests, leading to attaining and maintaining a 95%+ satisfaction score. Leveraged solid problem-resolution skills to attain and maintain 90% one-call resolution rate with an average goal of 85% by professionally and patiently handling escalated cases. Show less