Brittany K. Email & Phone Number

Cape Town, WC, ZA

City Of Cape Town, Western Cape, South Africa

City Of Cape Town, Western Cape, South Africa

United States

• Implemented strategic initiatives that increased overall team efficiency by 25%, enhancing productivity and performance across the organisation.
• Redesigned internal systems and standard operating procedures (SOPs), streamlining workflows and reducing operational redundancies.
• Developed and integrated business automation systems through softwares such as Zapier, which improved systems flow, team communication, collaboration, and overall efficiency.
• Co-led project development of resume AI software
• Reduced operational-related costs by 34% and business overhead costs by 22% by eliminating inefficiencies in team members, project vendors, and systems.
• Led and managed a global team of 12 professionals, ensuring effective task assignment, productivity, and optimal team performance.

Cape Town, Western Cape, South Africa

• Worked exclusively with international clientele based in US, UK and Europe.
• Developed client sourcing and retention strategies that resulted in long term client relationships.
• Fostered strong client relationships through regular communication, strategic planning sessions, and performance reviews, achieving an annual client retention rate of 84%.
• Designed and executed over 50 comprehensive LinkedIn, Google and Facebook marketing campaigns for diverse clients, resulting in a 63% average increase in client engagement and a 25% boost in conversion rates
• Developed and managed targeted email marketing campaigns with open rates exceeding 30% and click-through rates surpassing industry benchmarks by 15%. Utilised A/B testing and data analysis to continuously refine.
• Led the creation and maintenance of client websites, enhancing user experience and driving online traffic. Integrated SEO best practices, which increased organic search traffic by 68% on average.

Cape Town, Western Cape, South Africa