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Senior executive with broad, full-scope operations experience across companies from start-up to Fortune 500. Track record of driving sales, revenue and customer engagement for leading edge technology, information and analytics products and services. Recognized for operational excellence, thought leadership, ability to develop a diverse team of top-talent professionals, success in executing change initiatives to increase efficiency, achieve scale, and grow margin in both startup and scaled organizations. Recognized both internally and across industry with multiple awards for change leadership, people management, and programmatic development focused on women’s leadership and professional development.SELECTED ACCOMPLISHMENTS• Established a sales organization in a start up environment, recruiting sales talent and introducing new sales process and go-to-market strategy, leading to a 5x increase in new business, an increase in monthly revenue of 300%, while reducing Customer Acquisition Costs (CAC) by 50%. • Spearheaded a cross-functional team chartered with providing Advertising Operations process, technology and organizational recommendations focused on substantially improving efficiency and scale while achieving a 30% staff reduction. • Implemented an offshore global operations unit, reducing operational costs of key functions by up to 50%.• Led operational integration of merger and acquisition (M&A) targets, moving swiftly to identify and assimilate best practices and achieve “To Be” corporate goals.• Served as an executive lead designing programs and events to enrich corporate culture and workforce diversity. • Established the first-ever corporate Diversity & Inclusion program for a large, legacy organization.
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Chief Customer OfficerImpruvon HealthUpperco, Md, Us -
Chief Customer OfficerProtenus Oct 2019 - PresentBaltimore, Maryland, UsHealthcare compliance analytics company that helps health systems leverage AI to reduce risk across the enterprise.Protenus was named the 2024 KLAS Category Leader in Patient Privacy Monitoring and Drug Diversion Surveillance and consistently achieves Best Places to Work certification. -
Chief Operating OfficerYet Analytics, Inc. Jul 2017 - Sep 2019Baltimore, Maryland, UsYet Analytics provides tools and solutions used to improve learning and talent development. Yet’s products are used by organizations in Education, Corporate L&D, and Defense to assess engagement and to provide visibility into the learning experience. Yet’s products enable insight across learning ecosystems, including visibility into role readiness and career pathing. Yet’s products provide a way to engage with curated learning experiences that align with performance outcomes. From learning analytics to data logistics, Yet Analytics helps transform learning experience into business intelligence. -
Chief Of Staff To The Chief People OfficerDun & Bradstreet Aug 2016 - Jul 2017Jacksonville, Fl, UsManage the day to day operations of the Chief People Officer’s office. Major responsibilities include:-define and communicate strategic priorities and establish an operating rhythm and governance process to review progress on strategic priorities against targets and milestones-develop workforce and talent analytics to drive priorities and decisions within the People Team and business partner organizations-develop Diversity & Inclusion strategy, narrative, analytics and objectives-lead communications planning and development for all People Team activities -
Vice President, Client Services And OperationsAol Feb 2012 - Jul 2016New York, Ny, UsManage the global client services and operations organization, totaling 500+ employees and responsible for all AOL media and programmatic advertising revenue. Major responsibilities include: • Execute new business and operational models to drive programmatic access for media buyers and sellers. Primary objective is to reduce operational cost of business in order to provide value directly to advertisers and publishers.• Partner with R&D and technology to develop, test, and deploy newest iteration of optimization technology - a cutting-edge and game changing next-step in user analytics and performance modeling.• Develop effective and globally-scalable women’s leadership and development programming and partner with Human Resources to identify opportunities to positively impact diversity policy at AOL. -
Director, Advertising Business OperationsAol Jan 2010 - Feb 2012New York, Ny, UsManaged the national business analyst organization, totaling 32 employees and responsible for all AOL owned and operated and network advertising revenue. -
Regional Director, Advertising OperationsAol/Advertising.Com Jan 2008 - Mar 2010Managed a business analyst team of 12 responsible for all East Coast accounts, including AOL owned and operated as well as network business. Major initiatives included significant business process re-engineering, complete overhaul of revenue forecasting methodology and process, and the successful release of optimization technology advancements.
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Senior Business AnalystAdvertising.Com Jan 2007 - Jan 2008Managed a business analyst team of 4 responsible for all network accounts out of the New York City and Boston offices. Major initiatives included delivery training program (new hire and ongoing), automated delivery monitoring reporting, 3rd party data management upgrade, and Canadian network build out. -
Business AnalystAdvertising.Com Aug 2005 - Jan 2007Responsible for the evaluation, pricing, execution and growth of key network accounts out of the West Coast sales region. Provided critical support and training to Sales teams and executed against operations initiatives and projects, including creative testing risk analysis and direct response client strategies. -
Process AnalystResi Research And Consulting Feb 2004 - Aug 2005Responsible for all aspects of projects for the Management Consulting Group, including project planning and management, RFP response, ensuring client satisfaction, data collection and analysis; and process recommendations, and deliverable drafting, formatting and editing.
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EconomistBureau Of Economic Analysis Aug 2003 - Jan 2004Suitland, Md, UsResponsible for the analysis and maintenance of quarterly employment and wage (CEW, or ES-202) data at the State and County level for the Southeast US, including investigating current data anomalies and the historical preservation of data stability during SIC to NAICS conversion and benchmarking. -
Research Associate And Intern CoordinatorResi Research And Consulting Nov 2000 - Aug 2003Responsible for the management of various economic and data analyses, public policy studies and forecasting models, as well as the Junior Research Assistant Internship Program.
Brittany Keller Skills
Brittany Keller Education Details
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Towson UniversityInternational Business -
Centennial High School
Frequently Asked Questions about Brittany Keller
What company does Brittany Keller work for?
Brittany Keller works for Impruvon Health
What is Brittany Keller's role at the current company?
Brittany Keller's current role is Chief Customer Officer.
What is Brittany Keller's email address?
Brittany Keller's email address is pe****@****oon.com
What is Brittany Keller's direct phone number?
Brittany Keller's direct phone number is +176029*****
What schools did Brittany Keller attend?
Brittany Keller attended Towson University, Centennial High School.
What are some of Brittany Keller's interests?
Brittany Keller has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Environment, Science And Technology, Animal Welfare, Health.
What skills is Brittany Keller known for?
Brittany Keller has skills like Online Advertising, Analytics, Digital Media, Digital Strategy, Advertising, Digital Marketing, Mobile Marketing, Web Analytics, Management, Mobile Advertising, Strategy, Data Analysis.
Who are Brittany Keller's colleagues?
Brittany Keller's colleagues are Sandra Pham, Brian Holtmeier, Brian Patrick Reavey, Matthew Ford, Ph.d., P.e., Tom Perlee, Dan Bullen, Allison Onkst.
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