■ Serve as project lead for the Office of Student Financial Assistance, Office of the Registrar, and Student Central marketing and communications efforts.■ Contribute and provide ideas for other Office of Enrollment Management projects for Admissions, Scholarships, Financial Aid, Student Central, and the Vice Provost of Enrollment Management.■ Design lead for print publications, email headers, graphical elements, and miscellaneous pieces for Office of First Year Experience Programs and Office of Scholarships.■ Manage photography and videography projects for all departments.■ Supervise a full-time videographer.■ Delegate photo and video projects between freelancers and on-site staff.■ Produce a new podcast for the Office of Admissions named, Dish on Admish.■ Brainstorm and implement visual assets for social media trends for all departments.

■ Design print publications for New Student Orientation, Welcome Week, and FYE programs.■ Collaborate with directors on content and messaging for publications, mass communications,and social media.■ Maintain consistent branding in publications, power points, digital media, staff apparel, andmore.■ Serve as liaison to IU Communications for larger scale publication projects, including NSOpostcard, Invitations, Preparation Packets, and Welcome Week e-Booklet.■ Develop and manage messaging on all FYE social media accounts: Instagram, Twitter,Facebook, and Youtube.■ Maintain information on the FYE website using WCMS.■ Serve as project lead for creation of FYE promotional videos, website redesign, and creation of FYE's Experience IU app.■ Create and implement mass communication emails through the CRM, Hobson Connect.■ Provide photography for programming to use for marketing and social media.■ Manage the development and maintenance of the Experience IU app, powered by Legit Apps.■ Assist with the planning and implementation of New Student Orientation, Orientation Teamrecruitment and training, and other FYE and orientation programs.■ Train and direct student staff on various topics including, photography for the photo booth atprograms, personal social media use, social media campaigns and contests, and other programdetails as needed.■ Communicate frequently with the Director of New Student Orientation and Assistant Directors onprojects and planning of New Student Orientation■ Trained new employees on office systems, including WCMS, Sprout Social, OASIS, and Connect.

■ Designed print publications for New Student Orientation, Welcome Week, and FYE programs.■ Developed and managed messaging on all FYE social media accounts: Instagram, Twitter,Facebook, and Youtube.■ Maintained information on the FYE website using WCMS.■ Served as project lead for creation of FYE promotional videos and creation of FYE's Experience IU app.

■ Assist with the planning and implementation of New Student Orientation, Orientation Teamrecruitment and training, and other FYE and orientation programs.■ Provided excellent customer service to over 8,000 students and about 6,000 family members each summer■ Provided information to students and families about various program sessions includingregistering for classes, advising appointments, information sessions, and the business of being astudent at Indiana University■ Communicated frequently with Assistant Director on projects■ Trained 30 new employees on procedures and customer service

■ Organized and implemented orientation for over 7,000 new students, along with their families, to the IU Bloomington campus■ Designed informational bulletin boards for participants to learn important resources and events on campus■ Gained experience in customer service and higher education programming■ Provided guidance to students and parents on topics regarding student life and resources on campus.