Brittany Lam Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Current Clients: Cisco CMO, Amazon Photos, Pinterest, OnePointFivePast Clients: Boomi, COOP Careers, Redis, Zendesk (Retail, Manufacturing & Technology), Amazon WEF, Cisco CSO

San Diego, California, United States

Past Clients: Rocket Lawyer, Sift, Boomi, COOP Careers, Bespoken Spirits

San Diego, California

To serve customers, I provided assistance to their order and delivered excellent customer service. I prepared customer beverages and food orders in order to meet their needs. To maintain store cleanliness, I followed procedures to clean dishes, mop the floors and sanitation, improving store safety.

Worked on developing a public relations campaign for Special Olympics to increase social media presence and engagement. Led a group of five individuals in the ambassador team to create an influencer and ambassador program.

San Diego, California, United States

Developed social media posts for house account to bring new content. Researched and built potential influencer list for McDonald's and WD-40 Brand. Tracked media coverage for Citrus Pest and Disease Prevention Program.

Carlsbad, California, United States

To increase our quality and customer satisfaction, I responded and provided assistance to consumers through our social media platforms, Facebook messenger and Instagram direct message. To establish and maintain our relationships with the media, I tracked publication mentions and wrote "thank you" emails to media editors. To build brand awareness, I.

The Glen M. Broom Center for Professional Development in Public Relations established Broom Student Fellows. This program was designed for students who are self-motivated and work hard even before they enter the field. Broom Student Fellows experience personal and professional development that prepares them for the industry. Second class of fellows at San.

San Diego, California

To serve customers, I took customer orders, followed register procedures, which achieved customer satisfaction. To run the store efficiently, I assisted the barista by preparing the beverages and making food orders. To ensure store cleanliness, I performed cleaning duties in the front and back of the store, which met safety standards.

San Diego, California

To ensure client satisfaction, I greeted the customers, provided clear instructions and cleaned/prepared client rooms in order to run the shop in an efficient manner. To provide customer service, I responded to clients via phone calls, emails and text messages in a timely manner, which improved scheduling.

Apprenticeship, Digital Marketing

17-week educational program dedicated to learning the fundamentals of digital marketing (SEO, social media, Google AdWords, media.

Media & Journalism

4-week intensive study abroad program undertaken in July summer break in Seoul, South Korea. Studied International Advertising and.

Bachelor Of Arts - Ba, Journalism (Public Relations), Minors: Communication, Counseling & Social Change

Activities and Societies: Alpha Phi Omega, Delta Sigma Psi, Public Relations Student Society of America, Aztec Mentor Program

Education record

Activities and Societies: Key Club, Helix First Mentor, Yearbook, Tennis, Track & Field