With over eight years of work experience, I am a customer service and technical support expert. I have a strong knowledge of Microsoft Office and communication skills, which enable me to provide efficient and effective service to my clients. I am also committed to learning new skills and staying updated on the latest trends and technologies in the plumbing sector.For three years, I worked as a customer service representative at Mountain Plumbing Products, a leading manufacturer and distributor of high-quality plumbing fixtures and fittings. I was responsible for speaking to businesses regarding their customers' orders, solving issues regarding orders, and doing stock checks. I also assisted plumbers with installing or fixing a product and making warranty claims. I was able to handle a high volume of calls and emails and provide accurate and timely information and solutions to my customers. I received positive feedback and recognition from my managers and clients for my professionalism, problem-solving, and customer satisfaction.Care.com link: https://www.care.com/visitor/browseSitterProfile.do?sitterId=63727860