Brittany Mayo, Lpc-S Email & Phone Number

Design and manage the behavioral health program for community members ages 4-99. Supervise Clinical staff including licensed professionals, and community support specialists. Enforce the agency’s mission statement and values to consumers, community members, and employees. Develop and train staff on Quality Improvement programs. Develop agency policies based on state-wide regulations. Serve as the agency liaison to stakeholders, government licensing bodies, and other community agencies.

Provide individual, family, and group therapy to children and families. Complete psychosocial diagnostic assessments upon referral to the program. Refer Clients and community members to appropriate community resources. Complete individualized treatment plans, and monitor treatment goals. Complete session notes, and other clinical documentation as needed.

Provide individual, family, and group therapy to children and families. Complete psychosocial diagnostic assessments upon referral to the program. Refer Clients and community members to appropriate community resources. Complete individualized treatment plans, and monitor treatment goals. Complete session notes, and other clinical documentation as needed.

Design and conduct studies for program implementation and evaluation. Analyze qualitative/ quantitative data and prepare comprehensive reports. Deliver presentations to management based on statistical data analysis. Make recommendations for policy changes based on study results. Direct and provide technical assistance to four managers on agency and state regulations. Serve as the agency liaison to the Developmental Disabilities Administration, the Office of Health Care Quality, and other community partners. Develop policies based on changes of state regulations. Complete incident reports, as well as staff and consumer investigations. Conduct audits to ensure proper implementation of agency policies. Prepare plans of correction (POCs) in response to notices of deficiencies (NODs). Organize and oversee agency Standing Rights Committee. Supervise the agency trainer, and facilitate employee professional development trainings. Accomplishments• Comprised and monitored 4 annual Quality Assurance program plans that analyzed prior year program goals, and presented new goals based on study findings. • Increased the agency’s compliance with state regulations regarding timely completion of mandated employee trainings by 50%.• Completed over 100 consumer and staff investigations.• Represented the agency at 10 state- wide and regional meetings.• Wrote and facilitated over 10 professional development trainings.