Brittany Murphy-Ledger Email & Phone Number

Greater New York City Area

Established and maintained business partnerships with senior management within the Regional and Global HSBC Security Service (HSS) Business. Delivered commercially relevant HR Interventions to the HSS Americas Region in support of both the Business and functional HR strategies, including management of local HR to ensure strategic Global HR and business initiatives were implemented in both North and Latin America. Promoted increased people management accountability amongst line managers, supporting them in the application of HR policies and the development of strong people management skills. Consistently managed a balance between the business change initiatives and the HR driven initiatives with competing priorities and timelines. Provide advice to managers on complex HR issues including sensitive Employee Relations situations, coaching and development opportunities and separation policies and guidelines. Supported effective and consistent performance management, including running of people calibration, compensation and pay review discussion/negotiations within the business while leveraging the framework and data from Performance and Reward as well as Global requirements. Advised and provided data/analysis on hiring process and recruiting decisions including immigration and relocation of employees. Supported and facilitated any major restructuring or cultural change programs within the business. Leveraged Center of Excellence teams to identify learning needs, requirements and opportunities within the business.

Greater New York City Area

• Provide comprehensive support for Senior Executives in fast paced and competitive NYC financial company• Reduce office spending by consistently seeking and negotiating new vendors and maintaining relationships with existing vendors for services needed in office• Schedule and coordinate meetings, interviews, appointments including travel and lodging arrangements • Coordinate with staff worldwide to facilitate marketing meetings, notify participants, greet guests/clients, and arrange for space and catering for meetings and events• Designated liaison between HMC and building facilities, vendors, repair contractors, etc• Promote HMC at the Annual Investor Conference of 150+ attendees. Support conference planners, and facilitate follow-up meetings with investors.• Conduct market research for hedge funds to promote growth based on observed trends

New York, New York

• Managed payroll, scheduling, reports, email, inventory, and maintained clientele book and records in NYC flagship store• Upheld store staff by recruiting, hiring, orienting, and training 50+ employees. Sustained results by coaching, counseling, and disciplining employees; provided ongoing feedback and coaching to associates to consistently achieve goals• Liaison between visual, operations, stock and sales departments ensuring communication, equal work flow and facilitating productivity• Developed productivity reports to help guide and monitor staff in all aspects of store operations, sales goals, client relationships and loss prevention • Met and exceeded sales goals and targets, analyzed figures, forecasted volumes and strategized sales action plans• Created and supported client retention strategies for existing customer base and for new customers.• Led weekly management meetings to discuss store issues, progress and game plans

Short Hills, New Jersey

• Responsible for efficient and effective store operations in 2 high volume, focal stores. Implemented company directives including stock and inventory management, merchandising and visual directives, lost prevention, security and maintenance • Assisted District Manager executing company expectations in 6 store district including: sales goals, budget and hiring expectations. Frequently running bi-weekly district calls, and daily follow-up to peers • Oversaw departments, including: store presentation, stock and replenishment, overnight team, recruiting and training • Developed and maintained recruiting networks though local colleges, high schools and events• Interviewed, hired and scheduled store associates, including management staff • Trained and developed managers though consistent feedback, writing and delivering bi-yearly reviews and ensuring daily guidance and follow up in development to assist them in reaching their career goals• Mentored management staff to effectively run daily operations as well as recruit, train and develop part time staff

• Marketed merchandise by studying advertising, sales promotion, and display plans; analyzed financial statements for profitability ratios.• Developed action plans for recruiting both full time and part time associates • Consistently, unfaltering, dependably and professionally provided quality services to clients • Ensured visual props, lighting, fixtures and furniture were set to company standard• Named Loss Prevention Leader and developed weekly “Shortage Reduction Program”

Master Of Education (M.Ed.), Secondary Education And Teaching

Bachelors, Business Management, Hospitality Management

Activities and Societies: Deans List 2005 - 2009, Phi Eta Sigma Honors Society