Brittany Norman Email and Phone Number

Develop strategic opportunities for ISPs to utilize Alabama Power’s fiber infrastructure to help bridge the digital divide in the state.Work with state and local leaders to educate them on broadband funding opportunities for coming to the state.

• Research new products and services to offer customers• Draft business cases to support new product/services offerings• Develop go-to-market strategies for new products and services

• Researched peer utilities to develop new initiatives to improve customer service • Coordinated surveys for business units across the company • Worked with cross-functional teams to coordinate focus groups for company research • Managed customer service function for smart home product website

• Manage media relations for one of the company’s largest public relations clients• Oversee grassroots public relations strategy for client aiming to recruit students• Direct public relations efforts for many of the agency’s restaurant clients• Draft press releases, media alerts, opinion pieces and talking points for various public relations clients• Build social media strategy for agency’s public relations clients• Work with agency president on special public relations projects• Manage the agency’s government relations client

• Supported media relations for one of the company’s largest public relations clients• Assisted with grassroots public relations efforts for client aiming to recruit students• Drafted press releases, media alerts and talking points for various public relations clients• Drafted and implemented social media strategy for some of the agency’s public relations clients• Worked with agency management on special public relations projects• Supported account for government relations client

• Wrote articles for the faculty/staff newsletter, Dialog• Worked with deadlines and produced stories

• Developed and implemented a social media program for our class client, The Office of Health Promotion and Wellness• Created a HootSuite account to manage the Facebook and Twitter accounts for the client• Made a video for the client that is YouTube ready

• Developed and executed grassroots campaign functions in support of a legislatively mandated alcohol referendum of the citizens of Tuscaloosa, Alabama’s fifth largest city• Worked with and expanded a broad coalition of Tuscaloosa merchants, trade groups, city and county leadership, and citizens• Worked with University of Alabama SGA President and students to recruit support for Sunday Sales vote

• Worked with firm management and clients to craft and issue press releases• Developed Direct Communications' extensive media lists and key contacts• Researched, developed, and produced updates for citizens and political leaders of Gulf Coast municipalities regarding the Deepwater Horizon Oil Spill disaster• Enhanced coalition listings for clients